Breakfast was excellent, staff were very good indeed , very attentive

Bathroom facilities are a little dated in the actual room.

Such friendly staff and clean. Rooms were perfect size and all facilities expected plus bottle of water. Great position for the stadium

Although we got a last minute room after being let down by another company it seemed very expensive and not worth as much as we paid. Even with the great facilities

Comfortable bed, helpful and friendly staff and great breakfast. Perfect location

The price gouging for Taylor swift being in town was eye watering. The room cost 4x the price of my concert ticket.

Conveniently close to stadium and shops

Nothing

Simple clean room. Smallest bathroom I have ever seen but served its purpose.

Tiny bathroom

THE ROOM TEPETURE WAS A BIT WARM, UNABLE TO TO USE THE AIR CONDITIONING, OVERALL OUR STAY WAS VERY GOOD, STAFF AT DESK, VERY FRIENDLY, AND STAFF FOR BREAKFAST

NOTHING

Location

Clean and comfortable

Food and Staff were good

The room and corridors smelt of smoke and didn't seem very clean. I was given an accessible room which I didn't need but there was no other room available, according to reception

For price room was small and double bed really small.not enough milk sugar etc

Great room although a little on the small side. Staff Food Location

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Conforme con le aspettative. Ben strutturati gli spazi interni ed esterni. Camera bella, pulita, con vista

Good stay staff was excellent and well situated for our time in Cardiff.

Car parking charges.

Staff are helpful, solved an issue with our room swiftly. The location is great - very close to the lively city centre. A very clean hotel.

Parking is run by an independent operator - £15 per 24 hours. I can understand the need for a charge as it is a good parking spot for workers, but some discount for people staying at the hotel would be nice. Breakfast was included on my rate, but if I had paid £16.95 for a cooked buffet breakfast I would be very disappointed. Luckily there are other options close by.

The staff were excellent Cost of food was expensive even the breakfast was £17.00 per person unfortunately the bed was not comfortable and the sofa bed was very uncomfortable

Cost of food and beds

Location

Noise from the stadium

Smooth check in process. Clean rooms.

Overall, our stay was very good. The check-in staff were very helpful especially the Algerian gentleman (sorry can't recall his name) who helped us carry and store our luggage since we were early to check in and gave us directions to Queen St. The staff in the breakfast room were excellent, especially Monika, who was so attentive to our needs and even remembered our orders the next day when we came in for breakfast. The Indian girl (sorry can't recall her name too was good). The breakfast spread is very good.

Although we marked that the price of the room was good, perhaps it should be reviewed as it is a little on the high side.

The property was in a good location with a carpark

Past the hotel lobby needed some major TLC, clearly in need of a refurbishment in the rooms and hallway areas, curtain was broken, there was damage to the bathroom

Central location with parking

Rooms although clean were tired.

Room, breakfast, location, friendly staff

One lift was not working so long wait for lift especially in morning

close to centre for shopping and then bars and food

dated bedroom furniture

The hotel seemed a bit run down and very expensive compared to other hotels.

Location. Printer. Comfortable room.

Very pricey for a one night stay, and a single bed.

Great location for gigs at cardiff castle, Modern property with decent sized rooms that are very clean. Nice view over castle’s park green space. Bar nice & serves till late.

shower knob came off, toilet needs an update as was quite old looking. Bar needs to be staffed till it closed, as opposed to patrons having to go to the reception to get someone to be able to order drinks.

The best hotel I've stayed in thay was that reasonably priced, have stayed in a lot of hotels. Customer service was amazing, staff all very friendly and welcoming, from the moment we arrived tol we left . Our room was very spacious. Lovely and cool during a heat wave . Bed also very comfortable, close to everything we needed will definitely be staying at a holiday Inn again .

Nothing

Convenient for a conference.

The room felt old.

Location good. Breakfast very average. Room ok.

Overall feel of hotel poor. . Beds too small. Bathrooms need updating.

Location near the town centre

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