Location

La localisation géographique

Rien

Close to where I had to be

Great value for money, clean, tidy and big room

Perfect for our young family, it was secure & comfortable. I would definitely recommend to family & friends.

Nothing to complain about

everything

The air conditioning 😍 the shower

Had everything beside milk

The location was great, close to the city and on the river.

From time of booking, this has been the most difficult and disappointing hotel stay we have ever experienced. Booking process was a confusing nightmare; I've booked several places previously for my husband who sometimes travels for work and never had an issue until now. I appreciate the hotel's duty to check that there is no credit card fraud taking place but it was a bit over the top. On the day of check-in, rather than directly contacting the guest, whose information was provided twice, I received multiple messages asking when the guest would arrive. According to their own website, "City Waters Motel offers modern studio apartments, all with fully equipped kitchens and a flat-screen TV. Featuring free, limited, on-site parking and free WiFi... " The advertised tv was absolutely useless and the man at the front desk stated that the WiFi wasn't good enough for streaming, so the tv is pretty much just for show and the WiFi can only be used on personal devices for basic internet. The beds were not at all comfortable, and to end the stay, the "fully equipped" kitchen had coffee and sugar but no milk. In the future, I'd save my money and sleep on a park bench in the CBD and use the free Perth City wifi.

The location was convenient, there was free parking, there was a kitchenette and the bed was very comfortable.

TV wasn't a smart TV, there was a car parked directly outside our door, we had to wash our own dishes or pay a cleaning fee of $40/he for cleaners to wash them.

Car was close to room

Old and daggy

We were after a motel to help a homeless person for a couple of nights you guys came to the party no questions asked. Our charity is Perth Homeless Supporrt Group and we are great full for your help.

Not a thing

Location

They charged my credit card claiming damage that never happened, saying an email was sent with pictures which was never received. Have been evasive and difficult to get hold of, rarely answer the phone am currently having to go through my bank to dispute charge

That the deposit money is kept for 5 days that's a bit excessive at Xmas new year time

Location Staff

Price

Location

Room smelt. Kitchen floor disgusting. Bed hard. Light from buildings outside shone through blinds. Can hear people in rooms beside and above using the bathroom. Charged a $200 deposit and had to wait a week to get refund