Location, our room and service was really good.

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Very good staff

But noisy as there was building work outside

Breakfast and location

The spa don’t have a jacuzzi or swimming, the rooms electric didn’t work, then you have to pay for extra facilities for a spa when it’s meant to be a spa hotel, appalling I paid £300 for the two days for my mum who has had a stroke and wanted to use the spa, but couldn’t ask their was no jacuzzi or swimming makes no sense to call it a spa, ended up having to pay an extra £200 just to a spa then the room was smelly had to move then the next room electrics didn’t work also, terrible experience wouldn’t stay here again, even when checking in as a 9 month pregnant women and a stroke victims had to hold our own bags no assistance and also took agaes at the check in even though their was staff free didn’t help check in and made us wait for ages. Left the hotel a day early so didn’t even stay the full duration. Just horrible experience I’ve ever had at a hotel.

The views of the river were nice from outside and from the restaurant. Foyer was well decorated. Car shuttle was handy but not well communicated - didn’t know it only ran until 10.30am.

Most of the staff did not appear welcoming or happy to have people there. There was one guy at reception that greeted you as you would expect and was very friendly and helpful. Restaurant service was poor, slow and my sauce and side only came out when I was half way through my meal. Not the level of service you would expect from a Radisson chain.

prijs van de parking veel te duur voor wat de parking was. en dat ze bij het uit checken nog eens de parking wouden aanrekenen terwijl die de dag daarvoor betaald was.

Comfy bed.

No batteries in tv remote (was sorted later). Building outside the window being built had scaffolding being put up from 8am so was noisey with banging. Room was also very dusty.

Always very clean and the staff are amazing and always do their best to make you feel at home. Rooms have all amenities you could wish for too. Brilliant breakfast.

The evening meal menu doesn’t seem to have changed at all for the last couple of years and is very limited.

This was my second time staying at this hotel. Everyone at the hotel was super friendly and helpful. One particular host which made my stay the most comfortable and gave the best experience was Sahib. Sahib helped me all my queries and went above and beyond to make sure my stay enjoyable and relaxing. Sahib is an asset to the team. The service as a whole was amazing at Radisson Blu and I will definitely be staying again soon.

Limited lunch menu