Ok

The area over priced for what you get

Meraviglioso hotel dotato di ogni comfort affacciato su uno splendido laghetto

Breakfast was ok. Good bar

The rooms are very basic in a huge hotel. I was there on business and I had no phone signal which was very inconvenient. Food in the restaurant was extremely poor for choice and quality and very expensive. Staff no prepared to offer any alternatives to the menu due to it being prepared off site. Disable parking was a long way from the reception

Checking out

The housekeeping was very poorly done, all the rooms I saw had multiple spiders and webs in the rooms, it was dusty, carpets not vacuumed and the shower not properly cleaned. In the pub/bar area spiders were hanging from the ceiling and even running on the table. This can be removed/cleaned, yes? The small bathroom layout was awkward, you need to shuffle around the toilet to get into the very tiny shower, it was uncomfortable. The housekeeping is non existing. The only late dining option is at the bar, surely the restaurant can stay open later than 08:30? Disappointing also, was the fact that not everything on the already limited bar menu, were available! Finally, there were no AC's in any of the rooms which contributed to an uncomfortable stay during the hot weather experienced in July. The hotel did supply a fan, but it did not cool off the room. We requested for a bar fridge, which was supplied, to keep our drink and food items cool.

Lovely friendly staff

Lots of cobwebs on balcony. There could have been a visual divide between balcony's

Staff were very friendly. Our room had a door to access the decking outside which was ideal as we were travelling with our dog. Also, the hotel is in a good location to access different areas in the Cotswolds if you are travelling by car.

The room was extremely warm. There was a fan in the room but it didn’t make much difference. We also had no fridge, so the water/juice we had in the room was warm when we drank them due to the temperature of the room.

Great location and good food.

I booked a deluxe room for a special occasion. When we arrived we were given a wheelchair accessible room, which was not needed. We asked if there was another room available, none were so we were moved to a standard room. No air con in the rooms.

Mooie ligging en uitzicht op het meertje

Roomservice was moeizaam en eten niet bepaald geweldig. Kamer heeft geen airco maar staat overdag wel vol op de zon