The location was great, staff friendly and helpful, and they offered ironing board when asked.

No breakfast No parking Moth covered floors Uncomfortable bed

The property was conveniently located, and the staff were friendly.

The property clearly needed some love, at first look the property looked clean and tidy, however when the batteries in the remote ran out and we needed to use the button on the TV and thick dust came off, it was clear that it was in need of a deep clean, lamp shades/tops of door frames had the same issues. There was also a shower gel dispenser in the bathroom with no shower gel in there, glass jar for fresh milk with no fresh milk and a water jug with no water. The bathroom plug in the sink also doesn’t fit the plug. The bed is very hard and the duvets were paper thin.

The location and character of the property were excellent.

The curtain rail wasn’t fixed and fell off on first use. Room only made up if you asked for it which wasn’t clear.

Great single room, immaculately presented and very comfortable. Very relaxed about me keeping my bicycle in the room!

Nice pub in the middle of the town.

WiFi didn't work in my room. None of my friends could get any wifi in their rooms either.

Great, central location. Room small but well equipped and furnished, and sparkling clean.

Check-in was efficient but not exactly friendly. Noisy: water running, chatter from bar, traffic outside (a downside of location, but beware deliveries to local supermarket and a road sweeper - that decided to do the road outsde the hotel three times that morning - start very early). Bed on castors that moved every time I went near it! No food available.

very comfortable and clean

Room was fine, if a little small, and location great. Nice white fluffy towels and comfortable bed.

My room (No. 2) was right avove where a live band was playing on Saturday night until 11.00. They were so loud my floorboards were vibrating and it was impossible to read or watch tv, let alone go to bed. This should have been stated on the website and the rate reduced accordingly. I often stay overnight in pubs and expect some noise from the bars below but this was something else. I was essentially paying dearly for a room I couldn't use until after 11.00 pm. Would also have expected breakfast in a pub serving food and at this price.

Very Central. Excellent staff with a lovely Welcome & great hospitality . Beautiful. period building tastefully refurbed

Nothing to not like

great location, friendly staff.

mattress was uncomfortable and very springy. Also room was very hot. room 10.

Booked for friends and they enjoyed their stay. Great location in the heart of Monmouth.

big room and comfortable beds nice and clean

a bit dated could do with an update

stayed in top room because we requested a three bedded room for one night.

Nothing to dislike

Great location with a very comfortable room and everything we needed. Staff were very friendly and helpful.

The only issue we had was not being able to park very close to the room.

Staff were extremely helpful in helping me to park my motorcycle.

N/A

Staff helpful and happy. Room very comfortable and clean . The location was excellent close to everything.

No breakfast options. But there were plenty of places to go instead.

The location is great. Right on the little high street.

We booked a room with a bath but didn't have one. Possibly because of the room swap on arrival once they realised we had a dog.

suffice for family stay whilst visiting friends in Monmouth; good location

a little noisy in room given hotel was in square. no car parking with hotel, but short stay within 100m

Everything ! The Staff so friendly and helpful. The decor was very classy. Our room was cosy and comfortable with a lovely 4 poster bed. The food was lovely and well presented, reasonably priced. Very dog friendly . So good we booked another night and will definitely be back !

Nothing . Couldn't fault a thing

Lovely location, rooms clean and cosy

Position and very comfortable

A bit dusty

The staff were exceptional. They couldn't be more friendly and helpful if they tried. The rooms were really nice and they were really clean. The pub had a great selection of drinks and did great food too.

There were no electrical sockets near the bed... I like to charge my phone nearby.

lovely friendly staff, rooms clean and comfortable, great spot on the square in Monmouth Beautiful area to explore

nothing