Breakfast was a good varied offering and service. The one and only real restaurant Vala was great.

- The bar at the end of the property was a restaurant for certain days and the food was not very good. It felt more like a make shift cafe turned into a dining experience where the price and food should have reflected the quality of food and experience. Far too expensive for what it was. - We weren't greeted with any welcome on reception, and call back several days to say we didn't get our free gift on arrival, which we had to receive at reception, so we interrupt our day to go to reception expecting a free drink of Prosecco or something, but no, we were told you can pay $250 and get extra resort credit, basically upselling us! We responded, oh we were hoping we might get a free drink as we have always got everywhere else in Los Cabos, to this the gentleman scoffed at us, and said "so you don't want the credit"and we said no, once again, and then we repeated our request, where he stated, "well we could get you some water or lemonade". Moreover, we booked a room with a balcony, where we were give a room on the ground floor instead we asked to be moved, but the trade events and wedding superseded us and we were given a room one floor up on a floor one above which was equivalent to the ground floor, which looked straight out onto the tacos Tuesday event (entire hotel eating) and a wedding on another day, so we had no enjoyment of siting on a balcony with sea views, no apology, shocking. lastly the room we were in had a weird smell and we reported this to reception and because their is nothing in regard to snacks or drinks supplied, we didn't look in the fridge until the smell was overwhelming, it transpired it was rotting shrimp left in the fridge. We had had 3 room cleans by this period and overlooked. We reported it to reception and brought the rotting shrimp, where they apologised and once again nothing more, just ignored. Not asking for the world but a simple comped drink or lunch would have been the norm, at the very least.

La gente la Comida la playa el hotel

Todo la gente del hotel súper amable menos la jefa de servicio de concierge altamar que se lañan creo Amalys es alguien desagradable y poco atento

I liked the cleanliness

The food was not good, the resort was boring and repetitive! They DO NOT accept US dollars on the property at all! Try another resort this one is not for younger couples looking to have a good time!!!!

Breakfast was delicious! Food was way over priced but it was delicious!

Over priced drinks/food

Good location. Clean. Nice pool.

very clean

nothing

Everything

beautiful landscape and rooms

remote from other places to eat