Concierge Mr. Ben was amazing to provide us with the necessary information of the trek and activities suitable for our family. He made the whole experience amazing. The location of the property just 5min walking from the city center, The breakfast was full of options and all very good quality, Restaurants at the property for lunch or dinner were amazing with excellent SPA with outdoor jacuzzi

No ironing machine and board in the room. You have to pay 10EUROS per item to get them ironed. This service should be part of the room price and not to be paid extra. Lower floor room too dark that require the lights to be switched-on constantly.

Environment, hospitality, food, spa

Great Breakfast

The Tiny room for whist we paid. The pillows were a disaster. Aggressive staff in part.

rustic clean beautiful location lovely staff

small tiniest of rooms bathroom door hit the bed when opened restaurant not great

design and quality is simply outstanding

nothing, but you can always wish for a later check-out )

the view, the nice decoration, the room.

Crowded breakfast, only one lady at the omelette / crepes station and no help from the guy at the cheese / ham station.The queue was very long and the little breakfast room packed with people. Not really 5 star standards. The lady managed well and kept her smile despite the stress. The dinner at the restaurant was ok but not amazing.

breakfast amazing and room very comfortable and spacious. staff very helpful .

food at main restaurant was average and service too fast

Friendliness and support of the stuff