Die Einstellung des Personals geht über professionelle Freundlichkeit und Höflichkeit weit hinaus. Alle begegneten uns stets zugewandt und ausgesprochen warmherzig, niemals abweisend oder aufdringlich.

Schönes Hotel, beste Zimmerausstattung, hervorragende Betten und Produkte im Bad.

An excellent 5 star hotel. Extremely spacious lobby, various restaurants, very clean all over the big hotel. Friendly service. I will definitely come back.

No complaints.

I've stayed several times at the Grand Elysee, and as usual everything was perfect, the staff is welcoming and helpful, the facilities are top, and the overall experience is great.

Best of best

Nothing

Great

Debit card payments is an issur

We love this hotel, second time there. Nice location in a quiet but central area. Beautiful hotel with a nice relaxing atmosphere. Nice spa with fair prices. Restaurant Theo next door is highly recommended. Nice king-size bed.

Would prefer complete kids free spa, but at least their time is limited. Not a big fan of the nudity in the saunas, but that's how it is in Germany. We were woken up by a mistaken call on the room phone, that's pretty annoying when we where there to get at good long night sleep.

The room was very comfortable and the location was great.

Four persons (1 lady and 3 gentlemen) knocking on my door close to midnight informing me that they got the same room allocated was not a pleasant experience. When I reported it to the reception the next day, it was treated very lightly and no concern was shown to investigate the incident I left me feeling extremely uncomfortable and I do not wish to return to the hotel again in the future.

Comfort room was larger than expected. With air con and the bathroom was very clean and well eqipped. We were facing the street and it was quite. Many restaurants and bars to choose from. Location is great.

The bed was very hard and the pillows were like ikea quality. Had a terrible sleep. The room itself is rather dated. The tv was small for the size of room No tea or coffee or even a kettle Breakfast is now how it looks on website. Selection not ideal and the wait for hot food is badly organised. It's never worth 30 euros. Rather disappointed. We felt that this was a rather old 5 star hotel that lacked the usual qualities of other hotels. Would we return. No

Location good, facilities in general nice and well maintained, friendly service

Aircon was not sufficient; room was too hot and could not be cooled down; to open the window did not make sense because of busy and noisy traffic; could hardly get any sleep during the night.

Really good wellness area, pool, etc… complete breakfast.

alles

war alles 100%

[Breakfast] : for the price, it's not an outstanding breakfast.