Great location and clean boutique hotel. I also appreciated that there were some English speaking cable tv channels. I was also greeted at check-in by a cute little dog named Louis, the official hotel greeter😁

Nothing

Staff could be gruff but were amazing when my return flight was cancelled and they helped out. Appreciate their kindness. Liked location in old town without cars and close to many downtown sites and Bahnhof.

Room was very small with twin bed. Expected more space for the price.

Very clean room with comfortable bed and linens

There was slot of street noise from the street in 2nd floor room

We stayed in late June in a Family Room with 2 adults and our 17 and 20 year-old kids. The location was excellent, an easy walking distance from the main Zurich train station (though the cobblestones makes rolling your bags a little noisy and bumpy). The hotel is very nicely and tastefully designed and decorated and felt very warm and welcoming and also very clean. Our room was spacious and the beds were all very comfortable. The windows opened onto a courtyard behind the hotel, but when closed, we didn't hear much noise at all and overall it was quiet and we slept well. I am not sure if it was because the soccer playoffs were going on, but there was a small communal room near reception where they had a large tv with the games on and we were offered free water bottles, beer, and prosecco. The hotel is in the charming old town area, and it was very nice to walk around the immediate neighborhood with lots of shops, restaurants, bars, and the river. We only booked 1 night on our way to the Bernina Express train, but it was such a nice experience we wanted to stay longer.

Nothing!

Perfect location right in the middle of everything. Easy walk to the bus and train station. It is impossible to get lost with all the clock and bell towers. The breakfast was exceptional. Absolutely the best stay. The hotel staff arranged the tours to Interlaken and Grindelwald for me. They also arranged airport transport. I loved this hotel.

All was excellent. I have nothing negative to say.

The Hotel Adler was situated ideally in the centre of the old town, where all the restaurants and shops are and near to a beautiful riverside walk with no more than around ten minutes on foot away from Zurich HB train station. My room was always thoroughly cleaned, and the breakfast was the usual buffet breakfast, with plenty of good choices.

I couldn't fault the Hotel Adler, it met everything I wanted for my short stay, a very helpful reception desk, a free computer which meant I could confirm my flight back home to England, and an excellent restaurant at the ground floor, which people queued to eat at in the evening.

Friendliness of personnel despite difficult situation due to the *festivities" in the center of town

Next time you have those "festivities" you better close the hotel, impossible to sleep with the music not to speak about all the littering in town. Things like this must be forbidden and that until five o'clock in the morning. Did the municipality of Zurich not ask your advise before this. Go and protest, all your customer were very unhappy.

The location is extremely noisy with a very busy courtyard below.