The room and the hotel were cosy. Good variety for breakfast. There's a bus stop in 3 min. Friendly staff.

For 15€ a night for a dog I'd expect at least water bowl in a room. That would be nice.

Rooms modern and staff in Reception helpful

Breakfast didn’t impress.

The pillow was too firm for me.

Nice location, close to trails, food also great :)

I've had room at the attic. I couldn't open a window because there were hornets flying around (which are quite dangerous, and I'm allergic to it). Using some protective mesh at the window would be helpful.

Alles ok.

Great location and very friendly staff

Coffee is terrible and breakfast buffet is very standard. Bread quality is ok but not outstanding.

Dinner in its excellent restaurant

Hotel needs to implement and supervise housekeeping standards. Distance from downtown

We didn't like the door in bathroom(WC). Actually it's not the door ) It's glass partition

Reception staff very helpful and friendly, room had great view. Room comfortable and good size, restaurant food was good but way too large portions (some would not be bothered about that). Ideal out of town setting on river and nice walk into town along quiet safe streets. All in all we really enjoyed our stay and would happily stay here again and recommend it to others.

Traffic noise was bad as we were on front but we had a nice view so it was a case of what you want more and we wanted view. Traffic noise easy solved by shutting windows but then room became too hot so again catch 22. When we left window open the problem was guests were coming outside to smoke and the smoke was drifting upwards into our room which was not pleasant along with the loud chatting. I would recommend that guests be told not to smoke outside the hotel entrance and move to garden area metres away. We were on the 2nd floor and the smoke was still a problem. Another thing was that we didn't dislike the bar area but both here and the restaurant areas would benefit from some more subtle lighting as these areas were too bright for a cosy atmosphere. Also some more comfortable furniture would be nice, I have a bad back and the wooden seats only had very thin cushions on thus uncomfortable in the bar.

Nice and clean, breakfast was ok, close to bus/tram stops so city center is reachable within 15 mins.

All pre-arrival communication with Helena was helpful and prompt. I requested a 'quiet' room in the context of understanding they are located on a road and they did so by placing on the back side with a minor road which is minimal noise. All staff were extremely friendly including Helena who greeted us on arrival the waiter from The Gambia in the restaurant. Lovely spacious room, great breakfast and the hotel restaurant served reasonable-priced and tasty food. Bus stop close by and/or a pleasant walk into town.

A very nice location, near the city center of Innsbruck. A car park just behind the main hotel building.

A total price, in my opinion was little too high.

1. Clean spacious rooms 2. Ample parking space behind the hotel (hotel's property) 3. Breakfast was good 4. Public Bus stop is nearby 5. Got a free public transport pass because of 2 nights of stay

Friendly, helpful reception. Lovely rooms and bathrooms. Excellent restaurant.

Very good location, walking distance to the city center. Friendly staff. The room was clean, the beds comfortable. The breakfast is not abundant, but sufficient.

The bathroom door does not close tightly and can be seen in the toilet.