Service was good , breakfast is good

Mostly very quite hotel with Mostly old people

Great welcome, very friendly, very helpful, nice food, very comfortable, good location.

Leaving

It was a great place to stay. Perfect location, great staff, the food was ok, not spectacular, but good.

The pool was cold, the sea was warmer ; )

location & have been using this hotel for years as we used to live up the road from it

familiarity

The front desk staff was incredibly supportive (Ms Moreno and her colleagues). Our pieces of luggage were lost, and they did everything to assist us; eventually, our pieces of luggage arrived 24 hrs later. Great staff members. The Breakfast is fabulous, the view excellent, and the location is perfect.

The fact that it's needed to pay for the parking on the hotel’s property. I guess it is a custom in 🇪🇸.

Excellent breakfast ! Great selection wonderful choice .

Location

Everything inside , my wife got hurt by broken glass and sauna pool and pool bar were closed early than notice. No apologies but a smile like it was okay

cleanliness location

no breakfast included in price

location & cleanliness

temperature of food was often warm & not as hot as it should have been.

The location was right in the heart of everything , beach just across the road shops all around hotel , The food was very nice at hotel went half board everything was clean and well presented , The room was a good size very clean , sea view was ok we were on the second floor , but i think the higher up the better the view

friendly receptionists and amazing breakfast selection

they never changed our bedsheets for the 6 days that we spent there

Clean and the staff very friendly

1. Single beds in our room kept pulling apart making our sleep somewhat uncomfortable. 2. The biggest rooms are still very small. 3. selection of food was there at breakfast but anything egg based (omelettes, fried and boiled eggs etc) were inedible in my opinion. Hash browns unavailable most mornings at breakfast.

Well presented, clean, good location and very friendly helpful staff

Excellent location and the service is amazing.

Find parking in the hotel garage.

I loved the location of this place. Right at the beach. Plenty shops outside. The busy old town was maybe a 10/15 min walk depending if your a fast walker. The beds were very comfortable and very large for a double bed. Our 4 year old twins slept on the sofa bed and that was comfortable too. I liked how there was a kettle in our room. The shower was very strong and a large shower too. We booked very last minute and tried to request a sea view room. All sea view rooms were unavailable but we were put right next to the pool which was very convenient because of our young children. We had a slight sea view from our room which was lovely considering our last minute booking. We were always able to get a couple of sunbeds at the pool and the pool guy was very accommodating and always trying to help guests get beds and basically dealing with all situations he can help with. We didn't require any help from him but it was easy to see he was doing a fantastic job with other guests eg rubbing some sort of medicine/cream on an injured guest, rearranging beds and umbrellas for guests, intervened when the slide was too busy/unsafe etc. Really nice to see a hardworking guy.

Food is a big thing for our family. I did not feel the food was 4*. I feel there wasnt much choice. I didn't go hungry but it wasn't anything i expect 4* to be and that's why for me this was 10/10. Something not that important but thought id point out. My kids struggled a bit to open the tap their hands by themselves, as it was a very wide sink. Everytime they needed the bathroom , it required an adult to go with them. Usually they are capable themselves. Other minor things that would have been nice to have: It would of been nice if the tvs have netflix. We brought our own google chromecast usb and it worked. But had to mess about with the language each time for some reason. Would be good if they had this standard. TV couldn't swivel in the direction of the bed. Was aiming at the sofa the whole time.

Location and staff

Carpark was chargable, no problem, I could park till 12 but when I wanted to stay extra 4 hours and pay for day I was told it was not possible.

everything. excellent hotel

sea front view

nothing

Staff very polite, friendly and accommodating. Could use the facilities as long as we wanted after we checked out.

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