The property was set on only two floors making it easy to move around.

Nothing

Everything about this hotel is family. It was just a pleasure to stay and we will definitely be back again. We loved it.

No dislikes.

Pool area,room size,cleanliness,food choice

Unable to access room despite making prior request,long queues at reception

Rooms were fine,but sadly the hotel really only caters for familys and people who wish to stay up untill midnight ! So no peace at all for relaxing at the pool,as childrens entertainment and games and loud music all day untill 7.00.The inside bar is completely dull and empty with no atmosphere, and evening entertainment for children begins at 9pm outside,followed by normal shows/bingo very load quizzes and music all in court yard/pool area under bedrooms......which goes on every night till 12 !! Terrible holiday as nothing for average people away for relaxing break.

Staff uninterested,general feeling that Spanish are more welcome,and many did not speak any English, all in all a let down and we wouldn't wish to return.Very little sleep as noise never stopped..

brilliant food and staff. rooms cleaned every day. fantastic hotel.

Really great hotel the food was lovely & overall very good value for money.

Nothing

Staff very friendly and professional hotel brilliant Would recommend this to anyone travelling to Benidorm Plenty of choice for meals

Nothing

Location brilliant for the palace, food really good, friendly staff , good car parking ,

Would like to pre book car parking when booking hotel

Very clean

Nothing

the staff were great , the food was excellent and the drinks were all branded no cheap imitations

Value for money. Fab staff throughout hotel. Good food - lots of choices

Minor point but an indoor stage would mean everyone could see the entertainment in the lounge bar

staff at the reception spent at alot of time getting our pickup time sorted out as we were stressed trying to do so. Thanks to all.

Having to leave?

Large, clean,quiet room. Friendly staff allowing us to check in at 3:30am! and providing sandwiches,salad coffee and ice cream!.

20 min walk to beach.

very clean excellent and quick check in on arrival

little out the way of main centre although taxis are very cheep

This is a great hotel. Fantastic choice of food. We stayed half board. Great facilities. Nice pool area with a bar and outdoor games areas. Room was very clean and spacious and were serviced every day. Beds made and clean towels supplied. Would highly recommend.

There was nothing at all I could fault about this hotel.

Spacious bedroom, good breakfast

a bit of a drag uphill to reach

very very clean, staff were all lovely and friendly. our flight was delayed and we arrived very late (1.30am), despite the fact there was only 3 of us arriving they made sure we got food and drink (we were staying half board)

a little far away from the main strip, so for a girls holiday we would’ve liked to have been a bit closer.

The staff are friendly, professional and helpful. We. Have stayed here before and the level,of care and service is consistently high.yet another fab stay at this lovely, well placed hotel . Local entertainment was good, meaning there was no need to go in to the more hectic part o pf the resort. It’s opposite the Benidorm palace …. We will be going back next year for sure when we go to see tribute bands at the Palace. Love this hotel.

We didn’t like the pillows, or the breakfast bacon. I would have liked the option to have a Sauvignon blanc wine, rather than the only 1 dry white wine on offer.

Friendly staff excellent service and lovely food

The room was a good size and the bathroom was great with a large bath and shower with plenty of hot water and high pressure. A nice balcony and comfy beds. The secure underground parking was great and cost €10 a day which was reasonable. There is a nice large pool with plenty of sunbeds and a bar area.

We asked for a quiet room and was given a room above the entertainment stage area which was extremely loud every night! The food was a little bland. Not much choice for vegetarians. There wasn't enough sun parasols for shade and people tended to put towels on beds to reserve them! There was no kettle in the room.

breakfast was okay and location was good

dinner was very dissapointing often luke warm. We had no air con the first day and evening , maintenance came out at midnight to re set the main board , however this had to be re set every evening as there was a fault . On our last night we could not even have a shower as we had no power and again maintenance had to be called but we had to go out .

It was just alright all of it really, nothing wow or special just - okay!

I’m Gluten Free and they’re wasn’t much for me to eat so I don’t think the food was value for money for me.

accesible and friendly staff good choice of food although not the best quality

the beds were not great as the constantly moved and the towels were not changed frequently