Dirty room dirty shower broken bed no staff to be seen, I’m guessing it’s an old guy owns it and his family have left it to rot…looks nice from the outside tho.

Very comfortable bed and quiet room

Bit dated

Comfortable bed, room very clean, staff very friendly and welcoming. Location was good, right near to the city centre.

I checked in ,then checked out.grubby hotel,dirty bathroom,bed was clean but decided to drive back that evening rather than stay.

See above

The bed was comfortable and the bed sheets were clean Wifi available

Noone on arrival at the desk called the buzzer 3 times & called the number twice. Once up the 3 flights of stairs we had to go back down because the key given wasnt the right one. Lights flickering above the door in a dark corridor gives off the hills have eyes vibes. Just put it in a new bulb . Bathroom floor filthy , curtain hanging off window, sink mucky and had to wash the bath out too before using because it was full of dust and black things. Toilet seat came off instantly in hand on 1st use when my partner lifted it to use . Main room smelt strongly of cigarette and that old cigarette smell remained the whole of our two night stay which we assumed was inbedded in curtains and carpet.. Carpet beyond gross with huge dark patches and socks were sticky on it. Lamps all needed a good clean cobwebs hanging off them. Mirrors dirty. Opened the door to the balcony and a piece of wall came off in hand. Understanding old building and quirks. But being filthy and smelly is not acceptable for the price being paid. Complained half way through stay and nothing from it not even a manager coming to see us to apologise. After coming back to see family and have visited this hotel many times over the years very disappointed

The guys walked into their room, then left.......... the place is a tip, these guys work all over the UK, away two nights a week and this is the first time they have refused to stay at a hotel

Everything

Location is central

Old hotel;poorly renovated; very poor facilities

Staff was cooperative but the hotel is terrible old building

except the staff everything was terrible

staff were friendly

tried to charge me more than booking. com had confirmed. was given this hotel as a previous cancelled. this cost more and no breakfasts.

Checked in with my daughter. We stayed for 5 minutes. The room smelled awful, the bathroom stank of cigarettes, we couldn’t open the window to air it. The only chair in the bedroom was so stained I didn’t sit on it. The twin beds wobbled when we sat on them. We stayed long enough to book the local Premier Inn (which was cheaper) and left, I didn’t even argue about a refund. I’ve always said I could stay anywhere for one night, this place proved me wrong. You couldn’t pay me to stay.

Location and value for money

Wifi

I would not eat here

The rooms are filthy and stink

It was good

the bedding was good quality

it was on a very busy road. hot pipes running through room in a heatwave was like having a radiator on full. needs work as was quite tatty and grubby in parts. only one bedside light. bathroom very small and shower was trickle of water. luckily we had eaten before getting there as restaurant and bar was closed.

Plenty of parking.

The whole place appeared to be undergoing renovation - we were not warned about this in advance or told about any special arrangements for check-in etc. (we were told that there was no catering available, so no complaints about that). Whole place was locked-up when we arrived and it took ages to attract anybody's attention to be let in. The only staff we saw was a teenager/twenty-something who knew nothing about anything, apart from where to find some towels.