great dog friendly hosts amazing location and even better breakfast !

nothing

The room was very clean comfortable no complaints at all. Breakfast was plenty to choose from hot or cold. The staff where very friendly and helpful. Will use again. And recommend to other business.

good location, clean lovely view and beautiful restaurant

approach, poor sign posting

Location ,accommodation modern and welcoming staff friendly food amazing

Nothing to dislike

Everything to like nothing to dislike

Absolutely nothing

The setting is perfect, overlooking the water.

The room we booked, although lovely, was quite small, I would have classed it as a 'small double' as oppose to a double room. The price we paid didn't reflect the size and comfort of the room. Nowhere to put our overnight bags.

We had an amazing stay . Very clean room , smelling nice , clean bedsheets, staff was helpful. very good food in restaurant, many options at the breakfast and the location is amazing. We will come back as soon is possible. Thank you HOtel Wroxham for a nice and chill weekend ❤️

everything!

The only issue for us was the stairs,I managed them fairly well but my wife really struggled

Very welcoming staff, & so helpful

good friendly staff good service at breakfast felt very welcome food well presented good choice at breakfast

Very nice hotel and good staff

No nothing

We went to this hotel 5 years ago, and said we wouldn't go back, this was due to us witnessing some unfriendly behaviour by the hotel owner/manager. We decided to give it the benefit of the doubt and try again from the moment we went to the reception desk to the point that we left the staff were outstanding. The bonus was that we were given an upgrade which meant we looked out to the river which for my husband's 60th birthday was brilliant

The evening menu wasn't to our taste. To have a fish & chip meal that cost £18 which was really all on the menu I could see that I liked was a bit much. However, the local pub did amazing food

beautiful decor , amazing staff and a stunning location. We shall definitely be back. Wendy is delightful and made you feel very welcome at her hotel.

absolutely nothing.

lovely location

the bar was very unfriendly, a local group had pretty much barricaded the entrance with their seats so we were unable to comfortably order a drink at the end of our evening. it was quite off putting and intimidating. Service at reception and bar generally very slow, presumably due to short staffing.

Accommodation and restaurant were great. Customer service from all but one member of staff was warm and friendly. Unfortunately, the one member of the reception staff appeared surly and disinterested. There was no eye-contact, smile or greeting on arrival, even when we waited politely, smiled and said good afternoon. A young child, known to her, played football continuously in the hotel lobby both evenings we were there. This inappropriate behaviour was unprecedented in our experience of decades of staying in hotels.

The attitude of the one member of staff as above.

Great staff

In a beautiful location a short walking distance to most places that you would likely visit in the town. Great to have breakfast overlooking the river with the swans gracefully gliding past. The breakfast menu had plenty of choices. Restaurant food good and well presented. The rooms were clean and comfortable and the staff friendly and helpful.

Nice, clean room, good quality towels and toiletries. Very good breakfast! Tea and coffee in the room, brilliant!

Very small bathroom and specially shower. We could not sleep at all because of some noise coming from below the building, some pump, ventilation…..God know what, it was switching on and off all night!

Hot breakfast was well presented but tasted bland, continental breakfast was very good.r

Room wasn’t ready on arrival, don’t feel it was handled very professionally told to go away and come back in about 30 minutes

like by the river

noisy at night time in bedtime

The room decorations and was very comfortable, breakfast was lovely

We were in room 8 and it was over looking the a car park and it was so noisy with dust bin men starting really early , could also do with blackout curtains.

Breakfast...very good choice well cooked. Dinner good choice well cooked Room very comfortable with good tea/coffe/biscuits and ample bottled water, plus nice toiletries Easy parking

Lack of a/c

location perfect for our visit, our rooms were clean . views of the water way are great.

No faults or dislikes