all fine, no problems or issues

always as before

A great atmosphere, lovely pool and sauna with good food and comfortable room. I’d definitely recommend

Location. Clean room. Accepts dogs.

Some staff quite rude. Pool area needs a repaint. Food over-priced and very average. Allowed one mug at breakfast which have to re-use between tea and coffee. Parking very limited.

Loved the room - very spacious and the hotel itself was beautifully decorated for Christmas. Breakfast was very good as was the meal in the restaurant - eventually!

Waited half an hour on both days for breakfast... we really wanted to eat and go! We had the same wait for the evening meal and had to wait for the side order to arrive after we reminded the waiter we hadn't had it. Also internet was useless in the room. I planned to do some work whilst away but this was impossible.

The location is just perfect and it’s so dog friendly, really lovely especially at Christmas!!

We have stayed here 3 times now and honestly the majority of the staff just make it. However this time I felt the quality of the food, especially the breakfast had really declined, for example, the pastries this morning were really stale and the preserves were poor quality and pretty tasteless.

The staff were all lovely excellent customer service! A special mention to Georgia who was extremely good during our evening meal in the conservatory! Also at breakfast! Even brought our dog a blanket to sit on! The breakfast was amazing far better than we expected. When we walked it immediately felt like Christmas! Fabulous!

The only thing that was disappointing was that the rooms were tired! Needed grouting and seal ant around the shower tray! Black mould ! Mildew. Also on the ceilings scuff mark on the floor oh and blonde hairs on the mirror! Other than that lovely!

Great location. Room was fab!

A few more staff needed in the dining room.

Great location , good food and service , staff very polite and helpful.

Lack of parking at the property , luckily there is a small pay and display nearby , very busy during the day but clears later on .

Location, value for money as we stopped 2 nights dinner b&b.

Parking only issue

Lovely old style hotel. Lovely lounge with leather sofas for chilling. Food excellent staff friendly and it's got a small pool and a gym if you can drag yourself away from the sofas. Great location in beautiful village and regularvbus service with bus stop 100 yards away.

Liked it all

Excellent facilities and location to get about the Lakes.

Car park facilities

Dog friendly, great breakfast, really wonderful staff

Nothing

First impressions was excellent.

The deluxe double was definitely not a deluxe double, it was tiny and the on suite was like a caravan size so very disappointed, noise outside from the huge extractor fan from kitchens below ment we had to keep windows closed and on a hot nite it was terrible...money added on Bill in restraunt and food portion differed to wat other people had on there plates, Wen I asked the staff they said it was a new chef.

perfect location in beautiful Grasmere, very comfortable beds although we could only get a twin room due to booking at VERY short notice.

breakfast was okay but could be improved.

We have stayed here before and have always enjoyed the experience. Location, layout and all the staff make for a very pleasurable trip. The room we had this time was the best we’ve stayed in, roomy, well appointed with glorious views of the fells. Great selection of beer, nice tasty food, lovely atmosphere in the walkers bar. High quality breakfast included. No problem parking, parked right outside the front door, we were extremely lucky.

If I was ‘nit picking’…….. bin in the bathroom not emptied, broken curtain hooks, a little expensive and we were told we weren’t allowed in the lounge after our walk on the afternoon we had checked out.

spacious areas to sit and very welcoming

extra daily payment for 2 dogs rather than one off payment per stay

After a long day walking it was a pleasure to find a warm and inviting Hotel waiting for us. The reception team were friendly and helpful. Our room was very large, bright, with comfortable beds and a spacious bathroom. We enjoyed a drink in the lounge, before having an excellent dinner. Breakfast was outstanding with a wide range of choices. This was my second time staying here and it was as good as I remember.

I wish I could have stayed for 2 nights.

The location was great

rooms are very small and not the cleanest. our friends has to move as their bed was full of dog hair. we booked a deluxe double which was tiny so I can’t imagine how small a standard double is. The evening food was disgusting, not at all fresh and hugely over priced. Breakfast was nice though. Not the best hotel but not the worst either, just okay.

great location great food clean and bright

No parking having to walk in the pouring rain to car. tToo many dogs

The Staff were excellent, very friendly and helpful. The facilities were brilliant. The Breakfast had lots of choice and was tasty

The room temperature at night was extremely hot, even with our radiator turned off. We needed to leave our window open all night to make it comfortable. The was the 1st week of March.

Fantastic location. Breakfast lovely and good variation. Staff so welcoming and helpful.

The sauna is superb, spacious, clean and stylish

Swimming pool is restricted when children are having lessons, Information on their swimming times could be more obvious and timing for adults a bit more convenient. Dinner was excellent but was let down by the dessert.

As soon as you arrive, it feels homely, TV in the residents lounge is a great udea, also the decor is so rustic and feels......just perfect

Nothing really