The staff were excellent, the beds were comfortable and clean

There was a leak in the bathroom and the toilet had a faulty valve, we moved rooms after two nights but the water was not hot enough to take a bath on the first two days and I was told at reception that the showers were not hot because everyone was showering at the same time. That tends to happen in the mornings at all hotels but I have not had this problem before even in hostels where I have paid only 10 pound for the night. However the staff let me use another shower in another room. By the final morning the shower was hot. I am not sure if the maintenance guy was called to fix the issue.

There was no toilet roll on arrival so had to request from reception. The toilet roll holder was hanging off the wall (stuck on), extractor fan missing above the shower so big hole blowing in cold air, wouldn’t mind if water was hot which it wasn’t. The bed dipped in the middle so wasn’t a comfortable sleep (stayed 2 nights). Not sure if the beer pipes had been flushed through as the beer tasted off so decided to get a taxi into town for the evening as restaurant was closed due to no kitchen/chef being in post. Hotel had opened a week before so understand they are getting back on their feet but the place smelt musty like it needed a good clean in the corridors etc. Staff were pleasant enough and doing their best under the circumstances.

Very clean and welcoming

A slightly bigger supply of tea and coffee in the room would have been great.

Great service and friendly staff. Location soot on for my needs