It was spacious , clean and at a great location. Outstanding customer service from Jerry Tran. Overall our family had an extremely pleasant stay and absolutely be booking here next time we're in town.

Rooms and living space was large, professional friendly staff. Great for large groups. Can’t hear any traffic noise

Location is a bit far, and the road is busy so be careful crossing the road

Somerset Hotel absolutely surprised us with the warm hospitality, great service and welcoming staff. The room we booked had everything - 2 bedrooms, a huge living room, 2 fully equipped baths, fully equipped kitchen, washing machine etc etc. Afer a few hectic days through the hustle bustle of Hanoi, we just loved the hotel and relaxed there. The pool was nice and so was the K-Market convenience store on the ground floor from where we could pick up grocery, beer and everything else.

Nothing. The hotel exceeded our expectations in every way. There is nothing not to like at this hotel. We could have lived there for longer and plan to that on our next visit.

Nice swimming pool, mini market on site.

Very outdated hotel, AC smells bad in 2 living room ( need proper cleaning), bed’s are not comfortable , not sound proof rooms, breakfast had a limited variety of western food, this hotel need full refurbishment .

Very central location. Very big rooms. Air con works well. Really clean . Full apartments. Staff are exceptionally friendly and helpful for anything and everything

The breakfast area is tiny and very small selection of food. Also a lot of people sit right outside and smoke and it goes into restaurant.

Wir hatten am Anfang im vierten Stock im Zimmer A14 ein schönes Appartement ( ca. 90 qm ,3 Schlafzimmer, 1 große Wohnzimmer, 2 Bäder)Jedoch traten in der Nacht ein extrem lautes Summen auf.Dass teils von uns nicht schlafen konnte. Tagsüber summt es leider weiter vor sich wie wenn man unter Tinnitus leidet. Zuerst wurden die Hilfs Sheriffs geschickt diesen fanden die Ursache nicht. Auf Nachfrage nach Ausflug wurden der Haustechniker nun gesendet und fand nach die Ursache in den nicht fixierten Wasserleitung und konnte nicht zeitnah beheben. Wir wurden in Haus B umgebucht, das Appartement war gleich ausgestattet, jedoch veraltet, der Laminat Boden quietschte beim jedem Schritt. Wir verloren Zeit und Geduld, wir hatten einen Wechsel auf gleicher Niveau erwartet.

Nice and clean hotel. Well located in District 1.

Noting.

Great location, very spacious and clean room, kids really enjoyed the pool.