great service, frendly staff. Food in restaurant was fantastic.

very nice room sea view, booking stated the room had not been refurbished, but there wasn't anything that needed doing in our opinion. Very clean bedroom and bathroom, beautiful Victorian hotel with original fittings. Reception and bar staff very friendly, polite and keen to help.

option of an early breakfast if catching a Ferry which we were, we had paid for breakfast and I'm sure it would have been lovely but we couldn't experience it as we had to leave at 7am, saying that tea and coffee and biscuits in the the room which we really appreciated.

Good location. Clean and well maintained

Lift is not working. Need to climb steps to move luggages

Very helpful staff

Location & design / staff

In general: cleanliness … walking in, you’ll notice the big chandelier’s not been cleaned in yrs; there’s an unpleasant smell in the building throughout (you could install pro air freshners?); and the restaurant served us terrible breakfast (bacon uncooked, pancakes COLD & not freshly made; and the coffee pots were both DIRTY!!!)

All very lovely

We loved this hotel, it's elegant and contemporary without being pompous.

Nothing

Breakfast was good. The hotel was comfortable and the staff helpful.

Nothing

breakfast ,location ,parking

Beautifully maintained little bit of luxury over looking Southsea common. Great location for exploring and dinner was excellent. The staff were great from check in to the bar to dinner. Really friendly and cheerful! Room was very pretty and comfortable. Will definitely be back .

Good size room with brilliant sea view. Difficult hotel access for disabled but staff keen to help me charge my scooter in the hotel side lobby

Shower room OK but a little tight

Unexpected balcony and great view

Bed was far too soft.. we sank down in the mattress.wife went n slept in the spare kids bed . Balcony tables were filthy needed wiping off n seats also .. had bird poo on but just took a sec and to sort

location

tiny bedroom

Beautiful lobby. Really first rate. Corridors have cool pictures throughout. Grand staircase was fantastic. Skip the lift on your way down. The room was comfortable. We arrived during an exceptionally windy storm. Room was a bit creaky and loud, but it’s an historic property. Breakfast in AM was really top notch and reasonable. Attentive staff made you feel welcome.

Television was tiny.

fabulous

nothing

Staff very nice and helpful

everything

ambiance

Ticks all the boxes for room, breakfast and location - this was for my daughters wedding which was being held at Southsea Castle :)

There was nothing to dislike

The best and value for money

Like it all

breakfast was excellent

All good - very comfortable stay

Service for dinner was slow but it all worked out well

clean and friendly

The decor/ambiance, the lovely reception. The food in the restaurant was great and the bar was nice. Staff were nice and friendly. Lovely Victorian hotel and convenient free parking out the front. This was the hotel from Mr Bean in room 426 but unfortunately the 4th floor was closed for refurbishment but brought back great memories of the episode.

No complaints