El buffet es bueno, suficiente, y es el mejor de todos los buffets ofrecidos durante el día. La mejor comida es la que ofrecen en la noche con reservación, ahí los pescados, en lo particular, son muy buenos...!

Que nunca nos ofrecieron escalar de categoría desde el Check In, ni siquiera mencionaron de la existencia de éstos hasta que pregunté que era "Level". Tampoco ofrecen la alternativa de pagar una diferencia en la categoría de paquete comprado o inclusive, conservando el mismo, pagar por una mejor clase de bebidas dado que los alimentos son los mismos para todos.

El servicio en restaurante es muy bueno. La atención del staff siempre atentos

Podrían tener una mayor variedad de bebidas y alimentos saludables. Todos los alimentos tenían buen sabor pero eran muchos guisos caldosos, algo mas fresco del mar. Ademas sus opciones de bebidas están limitadas, no había leche de almendra o cafe descafeinado.

Breakfast was very good in the Fish House..Danny was wonderful.

I think the buffet restaurant should have a dress code

Gorgeous weather and atmosphere

Pool not open longer

The staff was very attentive. They assisted us with all our needs. Checking in / out did not take long at all. The lady who assisted us to make our restaurant reservations was very friendly and nice. The gentleman that takes care of the excrusions was patience and helpful trying to figure out what we can do without 10m old. There are activities conducted daily that were very interactive, such as Zumba,morning stretching, beach games, and pool volleyball within others. The energy that the staff conduct those activities is amazing. The hotel is pretty small, and you are able to get from one building to the other fairly quickly. The family pool is nice and open late hours, which is nice. The beach was nicely set up with chairs made available under the shade. The food is good. A variety of Mexican food was at the buffet, which allowed for different types of eaters to have something to choose from. They serve breakfast/ lunch / dinner. Dinner goes until late around 11pm. The food choose do change from one meal to the next.

The mosquitoes are horrible! My husband, daughter (10m), and I got attacked. There are small black ants on the property.

The staff was so nice, friendly and helpful. They made my stay enjoyable.

It was perfect!

Area of Island

A Roach Running under my dinner table

the drinks were nice, sunset at the beach

The rooms were dirty, stains on bedding, towels visibly 20 years old, bugs on walls, very smelly like damp or mould. Food was mediocre and not vegetarian friendly. Lack of restaurant choices and little bookings available. Had to cut our stay here short as it was not comfortable to sleep in. We had booked an extra large bed and we’re given a room with two small beds.