Well kept property, clean , sanitised and qualified staff who were always there to help . Service was as good as any 5 star rated hotel .

Limited food options with one multi purpose restaurant .

The location superb. The staff are very nice,also you can rent motorcycles in the hotel (which is very useful if you want to visit restaurants or other locations). The food is delicious and the room villa was spacious with huge terrace and swimming pools were also great. Plus the ‘afternoon tea’ was lovely. housekeeping was done at least twice a day which was fantastic.

There could’ve been more choices for breakfast, however it did taste great.

The staff and the breakfast

the cleanliness were not good and the AC was not working well

location and hotel excellent, stayed in a bamboo villa and would highly recommend. Would definitely return.

Breakfast was very good but disappointed in wine selection with dinner. Very limited selection of not great wine. Would have eaten at hotel more frequently bar for this fact particularly as traffic into Ubud town centre gridlocked a lot of the time.

very nice setting, beautiful villa, excellent and very friendly staff

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beautiful spacious villas with arty decoration, we loved to spend time in the villa and had breakfast there most of the time as well. the staff is exceptionally warm, friendly, personal and helpful. also the restaurant is lovely and the food and drinks very good. great services and activities, all at reasonable cost, so that eg we used the hotel car for transport etc as it was a better service at a good price. all of the family was sad to leave.

some minor items were not fully up to the standard, like the gym.

The staff amazing, the restaurant sensational, the food was fresh and local, yum. The facility was next level, everything you asked for plus more.

The rude guests, I am so sorry people are rude they should have more respect.

my room with prívate pool was amazing and affordable! the service and the staff so kind and helpful! good food!

beautiful food

chickens kept us awake from 3am every night so loud!

lovely staff and presentation/cleanliness. Restaurant was good

Rooms are quite dark and perhaps a little tired. Location is not really central

The staff is absolutely amazing!! I never met such nice people, always hepling us and provided anything we needed. The spa treatments were also nice, a little too pricey. Very good breakfast and afternoon tea also. at night, they would light up something on the terrace to keep away mosquitoes and change the towels twice a day.

LIZARDS IN THE ROOM. I can understand the villas are in the middle of the jungle, and that’s where the lizards live but I don’t think it’s normal for them to make a nest in our room and kept making noises all the night, very difficult to sleep.. We stayed in the Limasan residence and everynight we found about 2-3 small, white lizards. The staff was nice and helped us get rid of them, but then others would enter. The major problem was in the 5th day when I found animal poo in the bed… We asked at the reception and it confirmed it was from a bigger lizard, gecko, the one that kept making the noise. They say it lives in the ceiling and it’s impossible for them to catch it, even pest control came the next day and couldn’t do anything. For the rest of the nights we squeezed in and all 4 of us slept in the smaller room (not the one with the living room where the lizard had a nest) because we didn’t want to wake up with lizard poo on our face or something. I did some research and I understood that in Bali it’s normal for lizards to sometimes enter the room, but I would expect for the money we paid that the rooms could be better proofed, I wouldn’t have mind if one entered by accident, but it’s not ok for one to actually have a nest there. The shuttle to Ubud could have one more pick up time at night, because the last one is at 16.00 and I think it’s a little too early and we had to pay for taxi when we stayed later.

the grounds where one of the best I have seen .

can’t think of anything that could be better

this property is off the beaten path but it’s one of the nicest hotels I have been too. i am in my 30’s and I stayed at the resort with my parents who are in their 60’s. it’s super quiet, luxurious and the food is incredible. i highly recommend

The staff were amazing; the accommodation superb. Nothing more to say except thank you!

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incredible service, great breakfast, shuttle. v peaceful,

breakfast was wonderful. but wish there was perhaps one special to choose from a day. 4 stayed 4 nights, selection got monotous at day 3. Tradeoff for tranquility- property a bit isolated. roads v narrow so walking out dangerous. Villa neighbour was v loud. water feature at pool masks noise effectively- when it works.

the facility is best in class

chairs in the room are uncomfortable

Breakfast was wonderful and we loved the complimentary afternoon tea by the pool

insects.

Beautiful property with lovely grounds, rooms and restaurant by the pool

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