Staff, service, rooms, food&beverage - simply everything is at very high level.

everything was great

near the hotel a mall & restaurants & cafe

hard to reach the hotel, small street , the toilet door so annoying to open & close

location isn’t bad, the hotel is well maintained (though it still seems old)

no air conditioning in winter season (only heating), cleaning came at 9 am, we asked to come later and even put a tag on the door but they didn’t come, cocktails and wine at the hotel bar were really bad. wouldn’t recommend staying if there is a chance of choosing another option :)

I don't know the exact reason but somehow I did not feel well at the building. It was my first time at the place and I am not sure what was the exact reason for me to not like it but felt like something is missing. It might be maybe because my expectations were high. The location is nice as it is close to the city center and there is a shopping mall few minutes away by walking and also there are some coffee shops just across the street. So, if you are going for a business that could be a good place to stay. I think the room felt small as we were traveling with our baby. The staff in general is good and try to help.

On the first day I was stuck in the elevator which I have called the reception through the cell phone and they helped me to get out. I am okay with that experience but what I did not like is that the elevator did not have any system to be able to call the reception or any sort of help. It has an alarm but I believe it is just making noise not connected to anywhere I believe in the reception area as when I called they did not knowing the situation even though I pressed the alarm button. But the staff were good and fast about reacting after I called.

Friendliness of the staff Spa was inclusive Bed was VERY comfy, linen were of high quality

Gym was not particularly well-equipped Massages were on the expensive side

Everything was good. Location was perfect.

Lack of facilities. Lack of pool.

location, rroms, restaurant, all good

this hotel is more than I expect. good breakfast and very classic room. And it's worthy to stay here. there are many restaurants nearby, I can find food easily. Also there is one shopping mall nearby.

Hotel is excellent.

I had very poor sleep due to the lack of A/C even after complaining.