Exceptionally good staff. Great room with good view. Very clean.

Liked everything. Fantastic experience

The suite was large and the club room exceeded expectations. Staff were friendly and attentive. Close to shops and restaurants. Nice location plus good services. Ps: Thanks a lot to Liu in the nineteenth floor who helped my husband.

Everyone will say hello to each other, the front desk ALLISON was very warm，the hotel also provided housekeeper service, the atmosphere is very good, will recommend to my friends.

No problem

service

no

service

no problem

service and scenery

facility

Totally satisfied with all the lovely people here.they always says hi and you can just feel the smile behind the mask.so cute:) The view of moonlake is fabulous,look down form 19the floor,seems like another New York LOL.thanks a lot to little Jodie. She knews almost all kinds of alcohol!Bravo!! I'll be back soon!!

The front desk service is very good. Every employee is very polite. If you check in or ask questions, you will give a hot towel at the front desk. Ida also helps to renew the stay. The attitude is very good. The staff of the hotel are very warm. They will come next time.

Check-in experience is very good, special reception manager Roy service is very good, very professional

My wife and I enjoyed the well appointed room, as well as the friendly and welcoming staff. Our concierge and Butlers for our stay, Ms. 赵行荣 and 王盼红 got us settled into our room, offered hot beverages, and made us feel very welcome and comfortable. The hotel offers several restaurants, is well decorated and very conveniently located near the Ningbo downtown and nightlife. Even though I am a very tall person, both the tub and shower were large enough and comfortable.

Our stay included access to the business lounge, which was really well designed and comfortable, but in other hotels, typically there are some complimentary buffet style snacks and drinks available.

Clean super B Free upgrade to suit I will stay next visit again Very friendly hotel staff

None

Another amazing stay at a hotel that has become our home away from home during these challenging times.

None

room - very good, bed - very comfortable. Location - splendid. Staff - very polite and responsible.

no more English / foreign channels on TV.

We enjoyed everything. The room was very nice, very clean and very comfortable. The service was very good and all the staff very kind. Also the breakfast was delicious and with many different options. Unfortunately we didn’t have time to enjoy the swimming pool.

Location is great and the bedding is generally fine

The facilities are quite old and use of products is not high quality

For the price was everything really good. Nice and clean room, breakfast, good location.

The rooms have carpet. I don't like.

An out of this world experience, not a thing to complain about just fab all round.

N/A

Best hotel I have ever stayed at in China. I was touched by the attention and care from all the employees. Location, breakfast, the cleanliness and comfort, all surpassed my expectations

Not first time stay at the place. Always had good and cosy time. Recently was there again with fiancée for CNY holidays Although there was shortage of staff due to national holidays a service was quite good and timely