conveniently located near Polanco and accessibility to main road. Rooms are spacious and comfortable beds. Staff, specially the bell nan where very kind.

The halls were not very clean and it’s a bit noisy.

- One of the complimentary water bottles was already open when we arrived. - Staff knocking at the door Sunday morning asking if everything was ok.

Stuff is nice

Location teriblle, old dated hotel.

Great welcoming by Oscar and Yael. They both did everything in their power to accommodate our needs. We could access one room earlier which was pleasantly surprising and quite handy to leave the suitcases.

restaurant service could be improved. The hotel is conveniently located to Periférico so it implies traffic noise.

connecting rooms friendly staff

Staff was very courteous and helpful. Bed was comfortable and shower was excellent. The room was clean. Very good checkin experience. The price was convenient.

The property needs a little work. Little black spots in the shower’s tiles should be removed and walls in the elevator area need a touch up. No complimentary tea or coffee in the room

Every thing was good excep the menu it is poor

The food

I liked the front desk greetings. A guy that came up to me an offered me a glass of water and then he gave me his own personal card (printed by him) to let me know that his name was Carlos and that he could be around in case I needed something. I believe he was the best part of the hotel. Another person who was very helpful was our waiter, he was very polite and available during our stay and the food was very good.

The hotel access to the Parking lot is terrible, the parking lot is not really conditioned to be a parking lot, there was too much trash and no one was available to help you get your luggage or to assist you. The hotel did not have A/C in the lobby and the stars from the parking lot were too dirty.