Todo hasta el frío estaba bien

Nada

Esperaba más por el dinero que se pagó. La casita adosada es pequeña y poco íntima El lugar es estupendo pero no te permiten andar libremente por casi ningún lugar

La cama súper cómoda y todo limpio

El agua demoró en calentarse un poquito

Location was cool, food was great

TV and Internet problems

-The room, property grounds and lobby area were clean and inviting. -We had some issues with the staff and management was kind and open to discussion. -Our room was lovely. -The views of the jungle are beautiful. -Hot water and internet worked well

-The front desk was unhelpful and unpleasant. -There is very little information about the tours provided which makes it difficult to plan. -If you do not book a tour, you are limited to walking from your room to the lobby/restaurant, as you are not allowed to explore anywhere else on your own. -Service at the restaurant/bar is S L O W -bottled water not replenished after 1st night -Some food items were cold upon arrival at our table for both dinner and breakfast

It was exceptional in all terms. birds and wildlife everywhere.

I can't think of anything. It would be great to have a pool or jacuzzi

The location is amazing, it's a must see! The bar staff was friendly. The wood burning fireplace that separates the bar from the dining area really adds to the ambiance. Food tasty. Activities are top-notch. My advice would be stay elsewhere but take advantage of all the activities they offer.

The service is incredibly slow. The breakfast starts at 7:30, the group had an 8:30 canopy tour reservation on their property. We arrived at 7:20. It took 40 minutes to be served scrambled eggs, toast, and sausage. Dinner took two hours from order to desert. It seemed that they felt guests are a burden. Water turned off. That kind of thing happens, but they tried to hide it from us. We tried multiple times to get a glass of water and coffee. The cups were filled only half way with coffee, the water never came. We would have understood if they just told us. We got back to the room after a disappointing breakfast only to find the rooms had no water either. No one was able to use the bathroom, brush teeth, etc until just before check out time.

the staff its always nice and the breakfast its always nice

they should install a Fan, even its a cold place some time its dry and heat on the rooms