Location was cool, food was great

TV and Internet problems

-The room, property grounds and lobby area were clean and inviting. -We had some issues with the staff and management was kind and open to discussion. -Our room was lovely. -The views of the jungle are beautiful. -Hot water and internet worked well

-The front desk was unhelpful and unpleasant. -There is very little information about the tours provided which makes it difficult to plan. -If you do not book a tour, you are limited to walking from your room to the lobby/restaurant, as you are not allowed to explore anywhere else on your own. -Service at the restaurant/bar is S L O W -bottled water not replenished after 1st night -Some food items were cold upon arrival at our table for both dinner and breakfast

It was exceptional in all terms. birds and wildlife everywhere.

I can't think of anything. It would be great to have a pool or jacuzzi

The location is amazing, it's a must see! The bar staff was friendly. The wood burning fireplace that separates the bar from the dining area really adds to the ambiance. Food tasty. Activities are top-notch. My advice would be stay elsewhere but take advantage of all the activities they offer.

The service is incredibly slow. The breakfast starts at 7:30, the group had an 8:30 canopy tour reservation on their property. We arrived at 7:20. It took 40 minutes to be served scrambled eggs, toast, and sausage. Dinner took two hours from order to desert. It seemed that they felt guests are a burden. Water turned off. That kind of thing happens, but they tried to hide it from us. We tried multiple times to get a glass of water and coffee. The cups were filled only half way with coffee, the water never came. We would have understood if they just told us. We got back to the room after a disappointing breakfast only to find the rooms had no water either. No one was able to use the bathroom, brush teeth, etc until just before check out time.

the staff its always nice and the breakfast its always nice

they should install a Fan, even its a cold place some time its dry and heat on the rooms

the view, lot of programs, programs are organized, the road up to the mountain well built

most of the staff didnt speak even basic English (in the restaurant)

Super relax and cozy, nice Room view, clean, convenient, comfortable

Beautiful location with stunning views. Tasty food, though not very Panamerian, but still great. We also took four tours, all were very interesting, the guys working there are cool and very professional (from zipline to coffee tour). Truly recommend if you want to spend few days in calm, remote location and recharge.:)

It’s not about the dislike, but you have to be prepared that the wifi will be poor on a mountain, thus better take a book with you. Also not about the resort itself, but you need to take warm clothes (pants, jackets, etc), as in the evening/morning it is really cold outside compared to other popular among the tourists Panama locations.