The facilities were top notch. The food was excellent as well.

The beach was extremely dirty.

The location

The hotel is very dirty and there are mosquitos everywhere ,the mosquito nets ate so dirty and worn out. The staff are so slow i kept on trying to ask for room service but no one answered the telephone.

Good location very nice

The staff were terrible. Very bad service, unhelpful you have to go to the manager to get things done.

Beautiful views, staff, food and the room.

Mooi uitgestrekt parkachtig resort. Prima zwembaden. Uitgebreide gym. Ondanks laagseizoen complete menukaart verkrijgbaar. Eten van hoge kwaliteit.

Sanitair van kamers is gedateerd en schimmelranden. Dekens zitten vieze vlekken in.

The gardens are beautiful!

The bed in a double room is full/queen size

nice resort with private beach, but part of beach is polluted with tons of garbage, on other parts of the beach hotel staff is trying their best carting away trash with wheelbarrows; our room was clean and quiet with nice view on the ocean

We waited for our food order in the pool bar (with very loud annoying music) for over 2 hours until we lost patience and decided to go to the restaurant to try our luck to get some lunch, that's when the problems started, iteratively a handfull of service staff showed up, no one seemed caring or competent enough to solve our problem of getting something to eat, eventually they served the food we ordered 3 hours ago; at the evening they knocked at our room door and wanted the check (with wrong items on it) signed), we signed because it was roughly the right amount and we wanted this bad experience to finally end; next morning at breakfast they came again with another additional check apparently with one item they had forgotten to put on the check; at checkout the trouble continued with arguing over the wrong checks; overall, in a premium (and premium priced) resort, one would expect much better handling of problems, it is no problem if something goes wrong, but it was terribly handled. The room stinked in the morning because of a purification plant near by. Breakfast was ok, but not what we expected from a hotel like this.

Food and the staff

The toilet room water is extremely dirty