The accommodation was very clean. Host was friendly and helpful. Reasonable distance to town. Kitchen was well set up. Our unit was a very good size. Heat pump worked well.

There were no electric blankets on the beds for winter. Beds were fairly soft

First impressions where that the reception staff could not have been more courteous and friendly. Helpful and just nice people. They whole establishment was wonderfully clean and well presented and the room was exceptionally well stocked with everything we needed. A +++ is all I can say.

Not a thing. they were amazing

Very happy with everything about Pembroke Motel,the owners were lovely. The motel was fantastic very spacious family unit we had.

Sorry didn't have any

All good

TV had no available channels. Looks like it had sky up until recently. free to air TV would be good for a bare minimum

Location. Comfortable. Spa bath. Helpful owners.

Nothing

The staff at reception were lovely and location great. The layout of the room was great. If the scaffolding wasn't smothering the site it would be very visually appealing, hence our choice of booking on booking.com - our purpose of staying was due to a hospital procedure the following day and there are multiple other accommodation options closer to the hospital but the Pembrooke motor lodge looked cute and inviting which was why we actually chose this property over the others. We were considering upgrading the room prior to our arrival but sadly to say, I'm glad we didn't do this as we were very underwhelmed by the time of departure.

The bed was extremely uncomfortable with very bad roll-together, so much so that our sleep was interrupted right throughout the night which was unfortunate as the reason for our stay was due to having a 5am wake up for a hospital procedure. The shower tap handle was badly broken and very sharp making it difficult to turn on and off. An elderly person with thin/soft skin would likely cut thier hand. The toilet was difficult to use as the flush button would constantly get stuck which was annoying but neither here nor there i guess. The pillows were quite thin and the one on the spare bed was wet and the wall behind was wet too. We noticed the toilet in the early evening of our stay but it was no major really so we didn't mention anything to anyone. Unfortunately we didn't notice the bed until later that evening, around 9.30pm and didn't want to bother the staff at that time as the office was closed and it was getting late. Throughout the night we both had terrible sleeps unfortunately and didn't find the wet pillow or wall until about 1am and the shower handle wasn't noticed until the morning we we're leaving. These issues, coupled with the eyesore of scaffolding absolutely everywhere just didn't justify the nightly rate of $178.25 per night. I feel that the scaffolding should have been something that was mentioned at stage of booking, not something that you are surprisingly greeted with on arrival as although it's a part of life, the price we booked at didn't reflect this at all. If it was made aware to guests at the time of booking then we would be aware of this when considering the nightly rate. Unfortunately, with all of the above issues and concerns adding up one on top of the other, we were so disappointed with our choice of accommodation as it left us very tired, sore, annoyed and all round underwhelmed with what we got for what we paid.

Large room with own spa.

Nothing to dislike.