The food in the restaurant was generally tasty, and good portion sizes, but the menu could have been clearer. We spent a great deal of time on Google trying to ascertain what the dishes were.

The décor and condition of the rooms are not very good, stains everywhere, wallpaper peeling, bad smell in the rooms and corridors reminiscent of a stale gym bag. The restaurant menu whilst having several options, used icons to denote which meals contained gluten, however, the meals were incorrectly labelled and my colleague nearly ate something she was allergic to based on the advice of staff who were not properly informed. Although a credit card was on the system, I was asked to come to the front desk and pay upfront for my room and extras, instead of the sum being taken from the card that was already on the system. The staff then failed to explain clearly why the first credit card could not be used and when challenged on the matter eventually conceded that the card on the system could have been used in the first instance, in short they made the check-out situation more complicated than necessary, and claimed meals weren't paid for when I had evidence to the contrary.

Staff were very helpful

The property could have been maintained better. Water leak in bathroom

Friendly and helpful staff. It was a pleasant and comfortable stay. Buffet had a great food selection.

There was one older female staff member at the front desk who gave us an unconscious bias feel (she talked fast, interrupted, and won't listen). Another issue was with room key access, were almost locked out every time we left the room.

Clean Good value for money Good breakfast

The bar next door plays music until 1130pm-12pm on weekends and maybe weekdays too. This noise can be heard into those rooms facing the back which can be disturbing to sleep Location - given the heavy traffic, if you wish to be closer to central Delhi look for places more in the city than the south of city

The cleanliness, the infrastructure everything

Everything was perfect

Rooms were clean

Food was okayish and there was mouse around food lobby. Really wasn’t expecting this today!! Also, i saw hair strand in the idli. Location is little off place.

Останавливались на одну ночь. В целом всё устроило но есть одно большое но.....

Мы приехали в гостиницу рано утром. Сначала хотели просто подождать время заселения в лобби отеля, но сотрудник с ресепшена предложил нам раннее заселения с доплатой половины стоимости номера. Так как мы были с ребёнком, и летели в Индию всю ночь, мы согласились. Я оплатил бОльшую часть суммы при заселении. Оплачивал наличными, так российской картой сейчас расплатиться невозможно. Остаток суммы я оплатил когда выезжал из гостиницы. Оплату принимал один и тот же сотрудник отеля. При этом, никаких квитанций мне не выдавали. Почти через три недели после выезда, мне позвонили из гостиницы и сказали что якобы я оплатил не всю сумму. Мне сказали что та сумма которую я оплатил утром при заселении, в гостиницу не поступала. Причём, насколько я понял, звонил тот же сотрудник, которому я дважды передавал деньги. Я не стал повторно оплачивать то, что уже оплатил ранее, и посоветовал им пересмотреть записи с камер видеонаблюдения,на которых, как минимум должно быть видно что я оплачивал счёт дважды. Первый раз при заселении и второй раз при выселении. Остался неприятный осадок от данной ситуации.

The location as we were just there for a stop over

The reservation services - we booked 2 rooms and upon checking in they just gave us one room and we had to wait for a long time for a second room as and it was late in the night. So they messed up with our reservation. Secondly we booked with them for airport pick up and the car/ driver never showed up. The hotel was clueless about it However the manager Mr. Ramananda was kind enough to make it right and got us a ride back to airport complimentary the next day.