The staff were amazing, so kind and friendly. The rooms were perfect size and very clean. Gorgeous pool area, with hammocks, yoga area, the garden and grounds were just beautiful and the best location right beside the beach😍 couldn't recommend enough

That I didn't stay longer

Great staff, very friendly place. Good location

I don’t know where to start from. For sure what you see in the pictures it’s definitely not what’s in reality. Rooms are dirty and full of animals (we had 2 big geko pooping around, insects and mosquitoes all around). The bathroom is not closed as shown but open close to the roof, which means that at night it gets full of insects and other animals attracted by the light. The toilet was disgusting. What is ridiculous is that this is a real scam: when we went to complain and check out to find another hotel the reception was full of people complaining for the same reasons and for the it was normal. They immediately gave refund for the remaining nights and put back the room on the website. If they tell you that what’s there is normal believe me that is not: we then stayed in two other hotels and there were no animals, no mosquitos and everything was clean.

We booked this hotel a day before we decided to go to Gili and it was the best choice of our vacation. The staff is so friendly and helpful, the best I ever had. The raja bar next to the hotel is also very nice with very good food! The rooms are very lovely and no comments about that. It’s cool that you shower with an small open roof so it gives you the feeling that you’re showering outside. Location is also very good. It’s a small island, so we walked everything what was fine for us. And we saw 4 turtles in front of the hotel!! But shootout to the staff of this stay! They work really hard and help you with everything you need and are always happy and nice to you. If we ever come back to this island, we going to stay here again for sure!

It was close to the beach where breakfast is served.

The wifi did not work in the room and there were power cuts several times a day.

Staff were brilliant. Everyone was young, happy, helpful, and just fantastic at their job. Location was perfect, that side of the island is the most beautiful in my opinion! Lots going on either side. Room was lovely, nice and spacious and nice that we could get water refill when we needed to. Breakfast was good too, pancakes were gorg!

I would say that the room was a little bit dark, and the bathroom / shower could have been a bit cleaner. Also, we were informed about a party / event that was happening until 3am in the morning on Sunday, and how very apologetic they were. But it turns out that that happens every week. Every night there is music and Sunday there is always an event on until late. That’s absolutely fine, but just to be open and honest with it in the first place and upon booking would be nice to know.

Good location. Decent breakfast. Hot shower.

The mostly male staff were quite young and therefore inexperienced. As two female travellers I felt they pestered us a little and at times felt uncomfortable. The room wasn't great. Had poor lighting with no natural light. Room wasn't cleaned each day which every other hotel has offered.

The island and welcoming people

No thing to report