Fireplace in the room, nice staff

Hot water isn't really hot Rooms on the ground floor can be noisy in the evening and even in the night Cleaniness can be improved, to find hair in the shower wasn't nice

Humberto & Petronea are amazing hosts. They will welcome you with a huge smile, fulfill all your needs and do all they can to make you have a wonderful stay. The hosteria and the rooms are beautiful, spacious and comfortable. Dinner and breakfast were delicious. We recommend this place 100%.

Big comfy beds, friendly staff. Log fire in room. Good location.

Bad smell from the toilet and our bathroom door wouldn’t close properly

Comfy beds Hot water Good internet

The meals weren't the best, lacking a bit of quantity

Basic Hostel with nice and friendly staff

when we have been there ist was quite empty and cold

The service was incredibly good

Wonderful hostel with great staff. Enjoyed every moment. They even taught me some Quechua!

It took 20 minutes to find someone to check in.

Our room had comfortable beds and hot water. The staff were friendly and helpful. Breakfast and dinner were plentiful.

- good dinner (I asked for an vegetarian dinner) and very good breakfast - helpful personal - oven in every room - USB plug possible - big beds and warm beacause of plenty blankets

- loud (gap under the door with noises from the community room) - smell in the room because of the oven - weird smell in the bathroom

The meals were delicious.

I wish we could have opened the windows.

The property was very comfortable and the fireplaces were lovely.

Nothing, everything was fantastic

I was looking for somewhere to relax with a welcoming environment and that is just what I found! The staff were lovely and made me feel at home, and the rooms were very cozy and spacious.

The mattresses they have are very comfortable and there is free drinking water.

The food was absolutely horrible. For dinner we got 1 small cup of tea; chicken broth with half a potato; a plate with a small, very dry piece of chicken (scrambled egg if you're a vegetarian), some fries, rice and 2 bites of salad. We already ate something at a restaurant before, but it was definitely not enough if you'd just came from a hike and it was tasteless. When arriving I told them I'm a vegetarian, explicitly mentioning that I also don't eat chicken/fish; then later someone from the staff asked us again if we had any diet wishes, so I told them again that I'm a vegetarian, mentioning again that it means no chicken/fish. This was absolutely no problem and they'll arrange something. Then when the soup was served I asked again if it was vegetarian, and asked if there was chicken in it; the guy assured me it was vegetarian and there was no chicken in it. However, it turned out to be chicken broth. I called the guy and told him there was chicken in it, on which he first told me there wasn't, when I showed him the pieces of chicken in my soup he shrugged his shoulders and told me it was 'just a little bit' before removing my plate and then walked away without saying anything. Imagine telling them you have a severe allergy and they'll handle your food like this.... Breakfast consists of some fruit, yoghurt with grains and bread. It was fine, but nothing different from the kind of breakfast you get at even the cheapest hostels in Ecuador. We booked the deluxe room for 70 USD per night (including taxes). However there was really nothing special about the room. It was ice cold during the night, without any option to heat the room; the 'warm shower' didn't work properly (even counting in low expectations because of the remote area); there were no hooks or anything to put on your coat and the towels they gave us smelled horrible (like old sweat).

its in a middle of nowhere:) good food!!!

no hot water. i couldn’t take a shower. it was very cold to sleep. We didnt want to make a fire as it gives me a headache. if you are ok with that go for it.

The bed is really good, large and with nice warm beddings. The staff is also very nice and helpful.

There was problems with the water pressure.

The wood burning stove in the room was so warm and cosy & the breakfast was massive

Nothing

Not only is this hostería beautiful, but I love the charm of a small family business and the local quirks. When the woman came in to start our fire, she had with her her two small sons. They were so precious and clearly appreciated their work so much. Thank you for having us!

By far the best sleep we had in 3 weeks in Ecuador! The beds were amazingly comfortable and cozy and the rooms were so quiet. Showers were nice and hot, breakfast was filling. It was a great home base for us to do a few day hikes in Quilotoa. Not to mention the owners were unbelievably friendly and kind. Would definitely recommend!

The people were just so, so kind. They fed us dinner when it was a quiet Sunday night and when I had severe altitude poisoning they brought me coca tea in bed. Breakfast was delicious and they were flexible on when so my friends could hike down to the crater. Again, the hospitality was really the shining star of this hotel.

Linens could have been cleaned more thoroughly, some walls were in need of paint but otherwise it was nice.

Hotel staff was very pleasant.

Be sure to choose a room with fireplace, else it could get pretty cold. Water not running at night.

everything was in the best way ! the room, the food, the place is so beautiful. the people are very kind. they have a great vegan dinner