Entorno bonito, habitaciones amplias y cama muy cómoda.

Olía a humedad y poca temperatura del agua

Facilities was nice

Under staffed. No standards for a 4 star resort. Had to wait for checkin extra 2 hours. Got a room at 8pm. Staff seemed a bit racist towards jaffna people

Good location. Staff are friendly, and trying their best to help. Staff need some direction and clear tasks allocation rather than running around headless!

My room had a sewage smell. I informed the reception who promised to clean the re-room. That never happened. No apology given. The dinner took nearly 3 hours as it took 1 hour from appetiser to the soup (which is their standard items on the menu- not something we pre-ordered). Quality of the food was poor. We had fish, apparently meat was better. Pool area could be cleaner. There were no towels. Very few sun beds given the size of the property.

Big pool, wide selection at dinner time.

Live singers at restaurant come and serenade you whether you like it or not and then expect a tip. We did a safaris tour we booked through hotel. However when we got there they failed to mention that payment at the safari was in cash only and as we were 5 we didn’t take 50,000 RS with us so had to scramble around for money and ask other tourist to convert our £s for us. The staff at the hotel should have told us this at the time. When we mentioned it to the hotel staff explaining it has been very stressful they didn’t apologise.

The hotel located in a large amount of trees, feels like live in a forest

Air conditioner is too lousy to sleep well

The setting was very nice

Staff seemed to be very uninformed. I was charged for driver accommodation without it being explicitly clear from the start. Driver also wasn’t informed when he checked in. They found him afterwards. Not impressed

From the moment I checked in, I knew this jungle experience was going to be amazing. The beautiful layout of the resort, the spaces, structures, landscaping, the welcome from front of house and the gardeners as you walked the grounds. A perfect stay for exploring the wonders of Sigiria. The pool was cool and long to swim lazy laps with the beautiful trees laying shade. The deck area was a treat to read your book under the shade of big umbrella's and sip on resort special cocktails. The rooms, were huge, modern and comfortable, with gorgeous artwork, super comfortable beds, large bathroom, hot water, hair dryer and toiletries, plus the TV had English channels. The food was absolutely delicious, the staff catered very well for International travellers and I felt very spoilt for choices and flavours.

There was a Sri Lankan family with many children, the parents just let them run wild. The tranquility was lost, until I found my headphones.

fantastic accomodation in the forest. rooms were big and comfy and clean AC work well. restaurant was great, with really great service.