Staffs are kind.

1. We made a reservation a room for 4 person. The room had only two single beds. After claiming they prepared a Futon (mattress directly on the floor) and that’s it. They said a person should sleep on the couch sofa. 2. There was no cleaning service in the second day. We had to claim, so that the room to be cleaned. Very tired and disappointed.

Great location for relaxation and for walking to certain places - longjing tea fields, Nike creeks in misty forest, lots of xihu lookouts

The staff was amazingly helpful and accommodating. I’m a vegan and they had toast, jam and juice for me each morning for breakfast in addition to the regular breakfast items. I overslept one morning and they made my toast for me in the afternoon when I went downstairs. The food is really good too, the cook made me a (huge) bowl of vegan noodles in a tomato broth with some greens, and some sautéed bokchoy on the side. I was so grateful to have been accommodated! It’s pet friendly, and there is at least one happy and playful dog on the property. I wanted to go to the longjing tea fields one morning so the girl working the front walked me there with her dog. It’s also a great place to get work done. The tables are super comfy to sit at downstairs and there’s a great desk in the room (double suite). There’s a terrace as well. I just loved everything about this place.

The owner is a designer who made the homestay very characteristic, you just want to stay longer and longer. The staff there are very friendly and willing to help which makes you feel staying in a friend house. Great place to relax and escape from busy city. Wait, the food at the hotel restaurant is so so delicious! Back to Shanghai and feel fully charged now, can’t wait to go back.

Everything