Self catering, Location was ideal near to town centre

no heating after 5,00pm and only on a hour or so at a time , poor comfortable seating especially if more than 2 people

It was a very clean, well equipped apartment, in an ideal location.

My only little criticism is, I would have liked a little welcome pack, ie tea milk sugar, I'm sure people wouldn't mind paying a few extra quid to be able to have a brew on arrival.

Great location, the apartment had everything we needed for a weekend stay. Good information from the owner prior to the stay. Would stay again.

Personal preference but the bedroom pillows were very uncomfortable. If you don’t like hard pillows, bring your own. The sponge for washing up was very dirty with no replacement sponges left in the apartment. Other than that the apartment was very clean.

Quiet location, short walk into the high street, easy access and parking outside.

No wine glasses!

The fact we had a whole apartment to ourselves and could get up when we liked

No lighting near the property, very dark. Great for Halloween but abit spooky!

2 bedrooms and parking for two cars

Stones throw from the centre of Cockermouth was nice & cosy in the heart of the town nice and quite , a little jem will return again

the entry system

Bit difficult opening the key safe

Very comfortable and great location.

Few more instructions ie where to dispose of recycling and heating control.

It was all done to highest quality.

It was all good

Apartment was clean

Advertised as penthouse what a joke, upstairs Apartment , like folk knocks to get into would never stay there again, how anyone can charge them prices for that , parking terrible access awful cant continue

great location close to town centre. clean, modern and well equipped 2nd floor flat

keyless entry was very convenient, but the touch button access to flat is not the most secure and I would prefer an additional key lock.

Location was very central and quiet. A well stocked kitchen. Would benefit from a smart TV.

Key safe with key to main door was extremely difficult to open. Other guests must also have encountered this as the main door was left open during the day. It basically needs replacing.

Very close to city center, nicely appointed with all you need for a multiple day stay. Parking right outside your apartment.

Bedrooms a bit too small for the bed but not a major issue.

it was nice and clean

toilet flush was not working properly, we complained about it but no action was taken

The location with respect to the town centre was excellent. The apartment was clean and pleasantly presented.

First impressions weren't great - the building on the outside is rather shabby, and the car park space was littered with cigarette ends. Inside, the public areas were clean but basic - reminded me of an aging halls of residence and the doors and door furniture were cheap. Inside, the apartment was clean and well presented, however an allowance of 1.5 toilet rolls for the weekend and being told extra were down to us to supply, was stingy. After a long journey, a cuppa would have been welcome, but there was no tea or coffee - not even a small amount for that purpose. I recently stayed at self catering accommodation in Northumberland where tea, coffee, biscuits, milk and eggs were provided upon arrival. It's small, inexpensive gestures like that, which make the difference and otherwise let a place down.

Very clean and comfortable.

Tea and coffee not provided. This was because of COVID.

The cleanliness of the apartment. It's a great size and everything you need for self catering. Lovely being on second floor overlooking roof tops. Quiet apart from the one negative! Comfortable beds. Comfy and warm overall. Nice bathroom with good shower. The location in the town centre with a parking place which is a big bonus here. Liked the key lock system. For those concerned about T.V and WiFi...... Good TV reception, WiFi intermittent but does work.

The noisy heating system. I was soooooo grateful I had earplugs. That is the only downside tho. We would have switched it off at night if we'd been able. It wouldn't put us off coming back tho.... Just bring earplugs!!!

The location was great. Very warm. Plenty of space

The apartment was not very clean, which is especially disappointing and concerning at this time with Covid and they stated extra cleaning had been undertaken due to this. We spent most of our first day shopping for cleaning supplies, cleaning the apartment, all the crockery/cutlery we wanted to use, and the fridge which stank. There were no wine glasses or champagne flutes, which was disappointing when we were there over Christmas and new year. We had to soak the shower head in bleach as it was mouldy. Hot water ran out and there was only two of us. No contact while we there to check everything was ok, nor since our departure. Internet was poor. Previous stays at other apartments we have had, had a welcome pack with a few basics in and often information about things to do in the area, but there wasn’t anything like that