The beds were clean, staff were friendly, building felt safe and secure. The bistro cafe downstairs is pretty convenient. They offer helpful services like currency exchange and have a list of reliable drivers to help you get to and from the airport and will help you make arrangements if asked.

Water pressure was weak in the shower. The shower stalls weren't sealed properly so water leaked onto the bathroom floor, but you can just lay a towel down to catch the puddle.

Lovely room and facilities great bed and shower, Bistro next door great food, kitchen food service is so slow, serving staff are lovely, as is the front desk team, of the three hotels I stayed on this visit Kings has the best room facilities lovely room, with a super comfortable bed, I would definitely stay here again, when I visit Guyana again.

Bistro's kitchen needs to have a better cooking and delivery process, 38 minutes to serve two poached egg on toast, with only one couple in front of me, feels extremely poor, that said the food is delicious and its a very popular spot with hotel guests and Guyanese try the Thai curry it was excellent.

Location

Poor service

1. The breakfast tasted good 2. The staff were courteous but it does not count when they are ineffective at WiFi and meals. 3. The room was very clean and there were no malodors.

1. I had to wait a long time for breakfast in Sun 28th as the cook was not out at 7 am and I was stressed as had to go for flight back 2. Fri dinner I was not told that the shrimps had pepper in them - very uncomfortable for me as I began to cough 3. There was no gym!!! At 400 USD per night there is no hotel I thought in the world that would do me such a disservice. 4. There was no lift, I was on the 3rd floor, I did not mind the exercise but it was not nice when I had to tote my luggage! 5. The WiFi was NOT working when I got there, the lady at the front tried to make me believe it was my equipment failure!! I took out my laptop and it too could not connect. Finally when I said I want to leave and book elsewhere then she reached technician who fixed it within 3 mins- this was gross inefficiency. 6. The surroundings looked dangerous so I did no feel safe to go out for a run!

The presidential room was nice

No hot water one morning and very little on the 2nd morning. They don’t tell you that there is not an elevator. The presidential is on the 3rd floor. No one offered to carry luggage. At dinner the pork chops was burnt and very tough and the cream of potatoes went bad

The Location is Prime. Close to restaurants,taxi centrals, Republic bank and nature parks

A lift is much needed in the building for efficiency

It was a hidden gem that you ocassionally stumble onto. The staff were very friendly and the hotel was exceptionally clean.

location,wifi,Breakfast,staff friendly/helpful,modern bathroom,Bistro restaurant always busy,complimentary water/tea/coffee

no lift,Menu restricted no soups or light items for lunch