The property is not clean bid bad smell and dust we don’t stay because of smell and dust I found another place and went out soon

In this condition nobody selects this property

Lage

Schimmel und Modergeruch. Schmutzig. Trinkflasche unter den Bett. Bettdecke mit 10cm Riss. Fehlendes Teil beim Dampfabzug. Aufgerolltes Kabel hängt hinter der Eingangstüre. Booking sollte diese Unterkunft nicht mehr anbieten, weil ich nich Glaube, dass es gesund ist sich länger in dieser Unterkunft aufzuhalten.

The location was driving distance to the city center

The whole property! What you don't get told is: 1. The property is on the 3rd floor. Travelling with parents, it was difficult to get their suitcases up 2. The place was dirty! Dusty and very dirt everywhere. Floor sticky... 3. There are no amenities! No Toilet paper and you can't even use the TV?! The dishwasher is screw shut, no toaster or coffee maker even though all these are listed under facilities on Booking.com 4. The communication with the owner was pathetic. 5. The bedroom setup wasn't as per the description. The 3rd room doesn't have all 3 beds in it. Just one as it's so small! The other 2x single beds are in the lounge. 5. Ran out of hot water! As advertised for 6 people, only half of those had warm showers. 6. Bed bugs! One person got bit during the stay.

The location is not too far from the station. That’s the only positive thing of this hotel.

Check-in Experience Review: When I initially contacted the main mobile phone number provided on booking.com, I was redirected to another mobile number. Upon calling this alternate number during check-in, I received an unexpected response: "Don't call this number; it's my boyfriend's day off." Consequently, I reverted to the main number and discovered that incoming calls were blocked, necessitating text communication. After a wait of 1.5 hours, I finally received an access code for the key via WhatsApp but it turned out to be incorrect. Eventually, the hotel representative arrived and attempted to open the key box without success. Subsequently, he went back and brought an alternative key, allowing us to access the hotel after enduring 2 hours in the chilly outdoor conditions.

Very nice host, great location, near to Interlaken west train station, bus stops and a Lidl that is even open on sundays. Nice and clean apartment.

The automatic lights in the bathroom is a pain to deal with, constantly switches off even if you are moving. Its just a minor inconvenience though.

One of the biggest and most beautiful airbnb I have ever been to. Owner allowed us to check in at whatever time we wanted to. We ended up checking in at 11:30PM. He gave us a Guest card which helped us to travel inside the city for free.

The location was great and was spacious

The bedding needs to be renewed and there is a timer in the bathroom for lighting that goes off every 30seconds it should be a few minutes

Every thing was excellent We felt like stay at our own home, Every thing needed, was available at hotel. Kitchen with all facility, kitchen utensils, Pressing iron, electric kettle , cleaner etc all were available. One double bed room with bath, one lounge with bunk bed, dinning table, kitchen. Excellent location, 4 mins to city center. Big grocery store was near. Owner guided me about tourists visits.

One small issue. Checkin. To avoid checkin delay. Customer should send message to owner about checkin time.