Great location, super nice staff! Great rooms! Would definitely come back!

They don’t speak english but can communicate via a translation app

Gostamos da decoração e do conforto do quarto. Além do ótimo atendimento. A localização é excelente, com várias opções de restaurantes e próximo aos pontos turísticos.

The hotel is in a great location, right by the West Lake Scenic Area, so an easy walk to the lake. It's also a short walk from a metro station and is therefore easy to get to. Given the location and size of the room, I think this hotel offers great value for money. I liked the interesting décor in my room - it's nice to stay in a hotel room that doesn't look like every other hotel room. I had everything I needed, and the room was very comfortable. The staff were also friendly. I would definitely stay here again.

Not a negative - just a suggestion. Both the kettle and toilet in the room were quite high tech - it would be useful for those of us who have limited Chinese to have a translation of all the instructions.

The room is spacious, has all the facilities needed, and the bed is very comfortable. There are smart toilet and curtains, and free bottled drinking water is provided. The staff at the front desk was very friendly and considerate. It was close to midnight when we arrived at the hotel. We went out to buy cup noodles and returned to the hotel. The staff saw this and thoughtfully gave us a few more bottles of drinking water, so that we could cook cup noodles with rest assured, and have no worries about not having enough water to drink.

Nothing

Location: very convenient, next to many local authentic restaurants, within walking distance to some historic attractions Facilities: very unique interior design as if u enter into the Republican period; our family room is equipped with both bathtub and shower; big and comfy bed Staff: helpful and friendly

It would be better if it provides a public laundry room, private fridge and microwave oven.

清潔・ロケーション・割安感

スタッフが英語を話せない。

Good

Restaurant

Spacious room, great location

The cupboard

Walking distance to Southern Song Old Street and Hefang Street,

Nothing

Very good location, near the metro. Nice rooms, good ac, nice staff

location，and stuff

x拖鞋

Room was very comfortable and location is good.

The rooms were spacious and well equipped + the hotel looked great overall and well maintained! We got a super lovely breakfast too delivered to our room (because of the pandemic). All in all, great experience, would recommend!

Great location and nice room.

As a foreigner the lighting system was hard to manage.

the staff was super friendly design is really nice Amazing bed good choice for this money

the receptionist lady who checked me in was extremely slow. we spend half an hour at the reception. it was late night also the shower is leaking

Breakfast food was limited and in a basement space

Clean, comfortable, friendly staff.

Very convenient location, not far from Xihu. Awesome design in pre-revolution colonial style. And at the same time - our room was full of electronic panels, which we used for light, curtains and even a toilet. After check out they gave us a little gift - a nice chinese tea cup. Thanks a lot for it.

A little bit annoying check in for foreigners, where we wrote all useless information. (Again, this kind of information they asked only in foreigners). A door in the toilet didn't close, it would be great if you could fix it. Breakfast is very early (8:00-9:30), we missed it.

The breakfast was pretty poor 😭

Excellent location, a spacious room, clean and had everything you could need Very affordable

I LIKED THE ACCOMODATION AND THE STAFF ITS SO GENTIL

THEY STAFF DOESNT SPEAK ENGLISH SO WAS DIFFICULT UNDERSTAND AND ASK FOR INFORMATIONS ABOUT THE HOTEL AND ABOUT THE CITY

Excellent location for walking to some of Hangzhou's great historic areas, food, craft beer, pedestrian street, etc. Just a short bike ride to West Lake. The staff were super friendly and helpful and even helped us load our bikes in a van without us asking for help. The rooms are super clean, bright and had great lamps and lighting for the mood you can control. The decor was a little funky which made it unique. I'll stay here again and I rarely say that.

Almost nothing to complain about. The shower head would not stay in the position you placed it, which was a little annoying but could easily be fixed.

The room is very nice and spacious, bed is very comfortable, the rooms have nice decorations. Location is very good, as it is located near the end of the shopping street, so it is not far to walk

Limited space to put clothes, although it did not really affect my stay as I did not have that much clothes with me.

It was a good deal. Walking by to hefang street. We get a free parking lot, they even extend it 2 hours after we checked out. Room was clean, interior was interesting. And its cheap! Definitely will come back!

Very nice hotel, clean and comfortable. The staff of the hotel is warm and friendly. The room was decorated very well and fully met customer expectations.Breakfast is very good and on the last day they delivered it to my room. At checkout they also gave me a small adorable souvenir (a teacup). A big thank you to all the staff of the hotel for making my stay so comfortable!

Clean and cozy , this hotel is good, room is quite big , good view

The staff couldn’t get my booking and was waiting for a long time after travelling for 10-12 hours I just wanted check in to go smoothly and faster and I wanted to sleep but guess what for the third time in a row my booking wasn’t found by the hotel staff and made me wait. Last hotel made me and my friends wait for 1 hour and this was much lesser than that but I was too tired. I just want to ask Booking.com why is this happening and why are you not taking this seriously. Why do we have to book through ur website and go through so much. We are exhausted travelling and waiting for flights , delays all of that. Please take this seriously, and 3days go after going to a hotel we found out that they don’t have rooms left but Booking.com even accepted our booking, where did u want us to sleep in the hallway ??? In india booking.com is the only app I use to book my rooms it’s easy and best. But from the time I have come to china I’m having a big trouble with this. Please see to it this doesn’t repeat again