Very friendly and helpful people working in reception.

Cleanliness problem in the room and especially in the bathroom. Cold room. Problem with hot water - need to wait for a long time till the water is getting warm.

Breakfast was delicious.

Our waitress for the evening was quite unfriendly and appeared to be impatient with us.

location

clean but combination of carpet and older hangings left a musty smell; inadequate supply of hot water

Exceptional location. A must visit place.

Nothing

charming boutique hotel

that the restaurant was closed for dinner

the staff was terrific. helen in the reception made us feel very welcome and was most helpful and friendly. The restaurant staff was very professional snd helpful

Lovely setting & quirky

The male staff member was exceptional but the lady was rather dismissive - couldn't be bothered to help at reception.

The location is great, and the hotel is lovely. The bathroom had a whirlpool bath and separate shower. The restaurant was shut on the day we stayed, but it looked like a really nice setting.

We were promised a large room with a terrace - an upgrade from booking.com - and the reason we opted for this hotel. We have a 1 year old son and would value the extra space, and liked the idea of having a glass of wine on the terrace knowing he was safely asleep just a few feet away. However, hotel reception told us booking.com had sold us this room falsely as there were none left. They offered us the use of another guests terrace (found this a bit bizarre?! If it had been our terrace I wouldn’t have been impressed with other guests sitting there!) which we declined because it defeated the purpose as our son would be too far away. Also, both booking.com and the hotel website continued to advertise the large room with terrace long after we had been told there were none left…can’t help but suspect the hotel just didn’t want to give us the free upgrade that booking.com promised as they knew they could sell the room for more. Further to this, I asked for a baby cot both when I made the reservation and in person at reception. By 10pm, when we arrived back from dinner, still no baby cot. I had to go and ask at reception again, and still got charged the full 20E.

Very good breakfast and nice personel.

The english language skills was not adequate for such priced hotel.

Nice stay in Barbizon, great location

smell

The town is magical and the hotel is beautiful. The breakfast was very good. Yum, a salmon omelette. The terrace off our room was very relaxing, bed comfy and room size was huge. The tiled bathroom exquisite. I'd definitely return. Oh! The staff was very nice.

. ...Hot water after 15 minutes... The hotel is surviving on a very short staff. Cutting costs Cutting service Expecting higher ROI Recipe for failure

perfect location in Forest of Fontainebleau & painters' village. Old fashioned, excellent hotel. Fabulous restaurant. really helpful staff. We are were upgraded to a fabulous, vast, antique-filled room because the hotel was not busy (room 16/17)

quaint with big room

lights on outdid the room ALL NIGHT

The setting, beautiful garden and pool.

Only very junior staff, no one in charge. Very old fashioned fixtures and fittings, not worth the price at all. A pity because it's such an important historic building.

Everything was excellent

The location in the heart of Barbizon and near the forest is great. The staff is very friendly. I especially enjoyed the (heated) swimming pool.

Personnel attentionné, prestations correctes, hostellerie à l’ancienne.

Nice place

No restaurant for dinner. shower out of order: temperature mitigation impossible, too hot, damaged. Unacceptable for a luxury room in a 4 stars hotel.

I loved the fact that they gave us a large room with a terrace. It was lovely to put our child to sleep and have the freedom to move about within the accommodation without worrying to wake him up. The terrace was lovely as we were able to enjoy a bottle of wine and a pizza with my husband