very friendly helpful staff

Nothing

Egg water not put to boil, meats and cheeses not topped up.

Location

Very small room. No toiletries. No kettle. Very poor breakfast .

We had a lovely time! Staff were super friendly and the location is perfect!

Well, the price was perfect! so we are very happy! But the bathroom was very dated and quite dirty!

The location was ok

The stay was terrible. There was no hot water in the hotel. I could not even take a shower. Staff did not help at all and did not provide any compensation for this terrible stay.

locations was fantastic, staff helpful, good parking right outside, don’t have to pay over night and only have to pay a few hours in the day. view was nice and shower good.

the room was very cramped and was filled with pointless furniture that made it hard to move around the bed. No one needs a big wardrobe in the way no one is going to use it. bathroom didn’t strike as the most cleanest just because of aging really.

No hot water ! Hôtel has only 4 passes for the parking! Had to find street parking or pay full price for public parking. I want a refund

Nice budget hotel, location was perfect and rooms we're very clean with modern amenities.

Breakfast food was a little stale and could sometimes hear neighbors in their rooms.

The location in the 24 hour check in.

The carpet is very old in the common areas. it seemed fairly clean, just very old.

Good Location Nice breakfast

Tired decor Old thin towels Parking hit and miss No tea/coffee facilities

location in the centre of Reims

mainly that the room and facilities are extremely basic as compared to price. specifically the shower is substandard. the place needs a substantial make over.

very clean, welcoming and helpful staff

Great location

lack of cleanliness, would need some renovations

We had a delayed flight due to air controllers at Paris, and although we communicated with hotel in advanced, that no trains was available so late at night, they still charged us the first night with breakfast, although we did not used the room and did not have breakfast.

Friendly, helpful receptionists. location. comfort.

The hotel has a great location close to the train station and town center. The room was clean. The hotel staff was friendly and helpful.

This is definitely a bare-bones hotel and room. But it does give you a good location and some food to eat in the morning.

location

hotel a little tired

The location of this hotel cannot be beaten and there was easy parking was right in front of the hotel.

the property was fairly central and just a short walk to the cathedral and other key parts of the city. the road was quiet so no traffic noise during the night.

The room was essentially falling apart. the handle fell off the door in the bathroom. two pictures fell off the wall in the bathroom. The room was very dusty so not very clean. There was no light bulb in the one bedside lamp.

great location

rather old and tired

The staff was kind, the Hotel is reachable in few minutes walking both by the station and by the city center. The building outside is nice, however the interior needs a complete restoration. Our room wasn’t spacious, we had only one night table light and the bathroom was ... to restore. The common spaces were neglected and it is a great sin because I believe the structure has a real potential. The breakfast was of a standard quality and despite I had informed them I couldn't eat gluten, in place of bread, sweets and cake I have had only corn cakes.

The bar area

Given room next to yapping dog,moved to room in eaves- dilapidated, hard to stand up,hot and claustrophobic. Poor all round