La cuisine équipée

Nettoyage de la douche a desire du chewing gum sur le pommeaux de douche et des cheveux dans le bac de douche

L’amabilité du personnel L’espace des chambres La qualité de la literie

emplacement et la chambre

rien

Tout sauf le petit déjeuner

Le petit déjeuner n'est pas copieux par rapport à ce qui est proposé pour le même prix; avec en plus des œufs brouillés, œufs durs ou à la coque, plus large choix de charcuteries et de fromages.

The room has a kitchenette, comfortable, with an AC, good location.

No cleaning is included, and would cost extra ( so no clean floors, towels or bedsheets during the week)

Breakfast was top notch

150 euro deposit ( should inform guest in advance, on booking! Guest must clean after themselves or charged, complete nonsense, noone informs you about this. Loud street.

Me and my sister stayed in this hotel for 7 days in May. Marseille is very beautiful city and there is a lot of things you can see within the city limits as well as in the neighboring area. Cassis, Aix en Provence, îles du Frioul and many other places. But unfortunately, our staying was spoiled by our hotel. Why is that? There are several reasons to this.

It is rather far from the centre and you will need use public transport to get to all places. Rooms are quite comfortable but a lot of stuff is not in working condition (we had problems with TV, hairdryer, we only used microwave which luckily functioned, but other stuff we didn’t have chance to check). In fact we were afraid to use any of the stuff since hotel demands 150 eur as deposit and since some of the stuff didn’t work when we checked in to the room, we decided to declare that we were not going to use anything so we would not then be blamed for its damage and be deprived of 150 eur. We also encountered the absolute unfriendliness and aggression from the hotel staff. They demand the card to take this 150 eur when you check in. The room was paid with my card and since my sister arrived 1 day before me, we specifically wrote 1 month prior to asked them not to cause any troubles for my sister and let her check in without the card. We received the OK from the staff. What do you think happened at the reception desk? They even threatened!!! my sister to throw her on the street only because they can’t have their precious 150 eur (room was already paid and we have absolute right to use it!!). After the big scandal and my sister tears they condescended to take cash for 1 night till my arrival. And the final issue is that after 3 weeks from the check out I still didn’t get this 150 eur back on my card!! As fas as we found out, money been stuck in the banking system with no information of their actual status. We applied to the hotel, asked them to fill in the request from their side to their bank or maybe VISA payment system, but the staff washed hands and refuses to recognize their incompetence and take responsibility for the fact that probably they did some wrong manipulations with the terminal and this resulted to such a mess. To resume the story, I may say that Marseille is big city and there are a lot of hotels where you will not face any of above mentioned problems

the staff were helpful,it was a cheap place to stay,bed was comfortable.

not a great area at night,nothing was open apart from a kebab shop.