The facilities,grandeur,calm,setting But most of all Mattias was exceptional,nothing was too much trouble to him,he made the difference Palazzo Gallo is lucky to have such a capable individual

Parking in the Port area is difficult at busy times We arrived on a Saturday morning

Fantastic location and great value for money. Mattia who welcomed us was incredibly helpful, the included breakfast was wonderful and the rooms are even better than the photos. Impeccably clean and spacious. We will be back!

Mattel was very accommodating. Location in the heart of the old town was perfect. Room we had was massive. Hotel dates back to 1400’s , so loads of character. Excellent

Parking in car park near hotel needed patience

Great location in Old Town but easily accessible to local beach, fabulous restaurants and water front bars. Mattio could not do enough for us. His assistance getting car parking was so helpful plus recommendations to various amenities.

We had a great time in this fantastic apartment! Bed was comfortable, all rooms were large enough - but the terrace was absolutely fantastic - wonderful few to the sea, pretty silent an lot of space for us! The breakfast was also great, we did not miss anything. And finally Mattia, our host, he is really a nice guy, helpful & friendly with lots of good recommendations - thanks a lot!

Sunblind wasn`t working although I think Mattia did not mentioned that on booking.com!

I loved this place. Highly recommended for couples. Mattia was super helpful and very nice.

the staff was very friendly Mateo we loved the room And wonderful teracce with sea view.

stairs

Mattia, who took care of everything ,was very polite, and helpful, took our lagguage into his car and took it to the hotel, because the hotel is in the area where the traffic is limited. The location of the hotel is in the center of the old town of Gallipoli. The room is very big and spacious, the furniture is very beatiful. The posibitity of using a huge terrace on the top of the house, due to bad weather couldn't enjoy it. The breakfast was rich and delicious.

Royal place with excellent host and breakfast. Thank you for warm welcoming:)

-

Beautiful palazzo and room, good breakfast and Mattia was a wonderful host.

Nothing

Historical atmosphere and location

we like everything

Mattia is very friendly and helpful

Fantastic location, right in the heart of the old town. We booked the suite which was beautiful with an amazing roof terrace - it was enormous and gave lovely views over Gallipoli. The bed was really comfortable, spacious bathroom and we had a great time here. Mattea was really helpful and welcoming and even met us at the train station. Wonderful place to stay.

The outstanding property! The best ever host Mattia, very helpful and polite! Wish we had stayed at Palazzo Gallo more than just 2 days. It was an excellent stay!

Mattia picked us up at the harbor making a parking slot available for us. He helped us with the luggage all the way to the location (5 mins walk) explaining along the way all the good things to be done in Gallipoli. Palazzo Gallo resort is just amazing. It is an historical site in the center of Gallipoli with gorgeous rooms with 30 feet high ceiling and immense bathrooms. The building has also got a wonderful rooftop for chilling at the end of a long beach day. Breakfast is also very good with local products including salty and sweet items. I can only recommend this place: central, clean, gorgeously renovated, equipped & with a perfect service provide by Mattia. I will be back for sure!

nothing

Palazzo Gallo is a perfect place for a vacation week. Location, decoration, rooms, comfort, ... everything is made with taste and care in this outstanding palace built in the 15th century in one of the charming street of Gallipoli. But all this is nothing compared to the perfect advises given by the kind Mattia - manager of the palace and native of the area - all along the duration of your stay, for any activity, restaurant or beach you would like to experiment in Gallipoli or the Puglia region. Simply exceptionnal: Rooms, beaches, water temperature, quality of the restaurants, ... everything is 10/10.

Nothing.

beautiful old palace; we stayed in the large room on the first floor, which is probably second best (there is a room with a private terrace and that is the best), but still fantastic - very comfortable, huge size, high ceilings, good en-suite bathroom, facing a quiet cobbled street breakfast was good (for the price we paid I didn’t even expect that to be included) staff was very friendly and helpful all in all great value for money, felt like being in a 4* hotel but without the alienation you get in those places

nothing

the rooms here are exceptional, so beautiful. fantastic location! the staff here made the stay an absolute pleasure! so helpful and charming!

great location and faded beauty

needed updating. shower was broken, sinks were blocked, not very clean, furniture broken

The rooms were really clean and spacious.

They were supposed to organise a car to bring us to the port and the car didn’t came even after 40 minutes. they basically just told us the driver was sleeping… The breakfast was so minimalist I don’t recommend to take breakfast there.

We are two friends who stayed in the suite with the terrace for one week - the hotel is amazing, so clean, spacious with incredible decor. Giuseppe and Marianna made us feel very welcome from the moment we arrived and ensured we were well looked after thorougout the stay. Every morning at breakfast, Marianna would give us advice for our day and her recommendations were the best. Marianna is super friendly, attentive and very knowledgable of the area. The location is perfect for bars, restaurants and all the beauty Gallipolli has to offer. We had the most incredible week, thank you so much to Giuseppe and Marianna who made the holiday one to remember - Roisin & Allie.

Sorry to say that the accommodation happened to be not trustworthy which caused an awful experience in total. They checked us into the smallest room of all they have, which we haven’t even seen beforehand although we booked a specific superior suite and every room is unique there. For the second night we were moved after a long discussion and were told that the room couldn’t have been available and booking made the mistake. We escalated our complain to booking, but in the end the property stated were requested the smaller room ourselves. Shame that people try to cover their mistakes by blaming the guests and by downgrading them. Shame for the property which is a real gem but the attitude just makes you said and willing navetta to have to deal with them or recommend. Such a disappointment.