The staff were fantastic! Especially Carmella at reception who was an absolute angel in helpings us! We had an unforunate incident at another hotel which left us no where to stay for the night and no way for getting out of Ercolano however Carmella was amazing and arranged a taxi to collect us. The room was clean with a beautiful view. There was lots of choice for breakfast and was lovely and fresh. Dinner in the hotel was fabulous and excellent value for money. Staff in the dinning room were wonderful. On the way to the train station with our cases staff contacted local mini bus to drop as the station. Hotel is a few minutes walk to shops and small bars and further along the road at the pier there is more with a larger walking route to central Piano di Sorrento Was a lovely relaxing few days after our terrible expereince and would definitely recommend.

Direct walk to the train station was a little awkward due to the narrow roads but was manageable.

receptionist was very helpful. breakfast was great

Good location close to Piano di Sorrento train station and Saint Angelo bay. Simple but nice and clean rooms! Pool area was nice.

Staff was very confused trying to help us book tours even when they offered.

The staff were very friendly and the hotel had a family feel to it. The location is quiet, which we liked, but with plenty of bars and restaurants within a 5 minute walk. The pool was a nice size and our children had a great time in there with other children.

On a weeknight ( not at the weekend) it wasn’t always possible to have a late night drink after returning from a meal out.

Christine was very helpful. Luca was also very nice.

pool closed too early. lots of groups of students staying for 1 night. room was a little small for 2 people

The breakfast was wonderful!! The pool was nice!

The internet did not work the entire time we were there! Due to the lack of internet they were unable to use my credit card and asked me to go her cash!!! The rooms were much smaller than expected!

Great breakfasts and helpful staff.

Drinks little bit pricey , fridge didn’t work well and too small.

Really rude and unhelpful stuff. You feel from the conversation with a reception lady, that it would be better idea to move yourself out of their hotel in order not to bother them :-(. No help with any kind of breakfast early morning...