the kindness of the staff

nothing to declare

The room is spacious, very clean. The location is great, close to the city centre.

The bathroom was a bit outdated, but very clean. And the walls are thin, we could hear our neighbours.

self check-in

very hot room with no air conditioning

it was clean, a good price and spacious!

There was no airconditioning in the room which made the heat unbearable. it was incredibly hard to sleep in this heat.

it was really good. It's a good place to stay. It's not too far from the city center

Nice quiet , clean apparment. Everything you need for a couple of days. Friendly staff. Free tram service on a weekend. Secure parking and a safe cheap parking location near the tram stop.

Was unlucky to hit a 32c heat wave in May. Fan proved but aircon would be a bonus.

Very nice apparthotel , next to the rugby stadium. Clean and convenient. The staffs are always kind and helpful, and as an apparthotel, check in time is quite flexible with their self check in sysrem. It has a small kitchen, dishes and cups, kettle, pots,quite well equipped for short stay. The bathroom is also clean and well equipped. There is a hairdryer. Wifi is free and working fine. There is a tram stop in front of appartment to go to city center.

There used to be a proper desk in a room but now there is only round table and no desk. For many people maybe it is better to have a small round table to dine on, but I prefer to have a desk (as I work long hour with PC and document). (Although you can work on this round table,the width is insufficient for PC & documents)

Every thing

nothing

Very big room with everything that you need. personL very helpful and very easy check in

Good value. Nice and clean.

Street quite loud.

Late check-in

Correct

The location was good. Really good value for the price.

Spacious, tidy room with a handy little kitchen within walking distance of the historical center of Clermont-Ferrand. In case of rain, the tram line can also be used with a stop at 50 meters from the Residhome. Very friendly receptionist who spontaneously offered us the reserved underground parking space for free because the elevator broke down during our stay.

It is the apparthotel with small kitchen, a proper desk and bathroom with bathtub. It is like home and for me it is better than hotel as I like to make coffee or cook small things. There are a microwave, fridge , basic kitchenware, and sponge and dish washing soap in kitchen, and hairdryer in bathroon. In my last stay, I found the linen was fresher than my last stay. The staffs are always helpful and as this type of apparthotel, the staffs are there longer hours to assist us, compared to may other apparthotel, which I think it is important plus. The location is good for me , next to the Rugby stadium and in front of tram stop.

Wifi is working fine, but quite often I had to re-login, which was a bit troublesome

A warm, pleasant room with all the necessities provided in the kitchenette. Everything was spotless. I had a room at the back (garden) and it was very quiet. A short 10-15 minute stroll into town or, as an alternative, the tram stop is just outside the front door. It's also quite close to the station.

After staying the apparthotel like this which gives all freedom and conveniency to make coffee, warm up some food etc I will have difficulty to stay in normal hotels. This apparthotel has some flexibility for check-in time, and for quite many hours someone at the reception althought not 24 h, and their key pick up system is quite efficient. The room is spacious, there is a good desk and chair, well working free wifi, kettle, dishes, so on. Dish washing liquid and sponge are provided. I think it is very well arranged and bathroom has bathtub as well. More I come here more I find this place very convenient and comfortable. The Also staffs are very kind.

Some time I have to rewash cups and dishes before use because the customer before doesn't wash it properly. Don't use an electric kettle and microwave at the same time. It blows fuse. You can put it back easily at the box next to the door which is always half open, but no explanation indicated.