Close to city centre

I don’t think it was big enough for being a family room. And it was very cold

Ambience Restaurant Very accommodating staff Access 24 hour gym

Parking was a problem But there were a few options

Food was excellent and the buffet was continually replenished.

it was chaos getting a table because it was so busy. The breakfast staff seemed flustered and I was moved 3 times. First i was given a very small table set for 1 guest when i stated that there would be 3 of us having breakfast. I was moved to a larger table but when i went up to the buffet, another family were seated by the staff at my table. i was then moved again

Value for kids and the treat bags for kids nice breakfast

Only one key card given at checkin coach bed had a few stains on duvet

Me ha encantado todo. Personal, ubicación, desayunos, la limpieza tanto en las habitaciones como en el resto del hotel. Sin duda repetiremos cuando volvamos a Belfast.

No tenemos nada que añadir

Breakfast amazing staff best I have ever had

All good

Pragtfuld morgenmad, men kun 1 kaffemaskine var for lidt, men der var også mange gæster...

At der gik en alarm på værelset kl. 06.05 den ene morgen. Noget med A/C anlægget... (Smiley)

Everything best hotel in Belfast nothing a problem for them

N/a

Clean, comfortable, exceptionally professional staff. Breakfast was probably the best, tastiest, freshest and biggest choice I have experienced in ANY hotel. I travel all over the world for work and this breakfast offering was clearly the winner the world over! 10/10

Nothing!

Amabilidad . Localización

Habitación pequeña

1st Class ... As always 🫡

Nothing 🫡

Excellent breakfast, staff very friendly and my little boy loved the “treat” for children which was a nice touch

Pillows were awful. Asked for no feather pillows when booking but 2 feather pillows were in the room when we arrived. One of the foam pillows was completely broken up and split down the middle with a dirty stained pillow case. Phone in room wasn’t working to ring reception or housekeeping so had to use mobile to ring reception and ask for 2 replacement pillows reiterating the NO FEATHERS (we are all asthmatic). The replacement pillows arrived and were feather again. The pillows we were left with were like sleeping on bags of sawdust. Net curtain in the room had stains on it and part of the curtain kept coming off the main rail when we tried to close it. Nobody asked whether we enjoyed our stay or if everything was to our satisfaction on check out. Girl checking us out was quite disinterested compared to the very pleasant guy who checked us in. Bottle of wine that we purchased at the bar was extremely overpriced.

The staff I interacted with was amazing; great selections in food; the atmosphere at the hotel was great; the room was excellent

Spotless and Comfortable

Breakfast very good and the staff all very nice

The heater in our room never worked so had a portable heater the entire time

Lovely hotel, great location, discount on parking

N/A

Nice, well laid out hotel, very clean, excellent staff, good central location. Liked having access to a little gym.

The gym equipment has seen better days and the in-house coffee shop is a Starbucks.

good staff good location

there was someone’s else hair on the bed under the fitted sheet

Location and ease of parking. I liked that we could pay for parking at the accommodation and it was close

The fold out couch wasn’t comfortable

Plenty of choice, not rushed, and helpful

Good spot, walking distance to everything

Location

Being awoken by other guests slamming doors from 7AM to 9AM multiple times Dirty bed sheets used when re-dressing the bed

Great central location easy walking distance to restaurants and bars

The location was close to the city centre. The area was quiet and the atmosphere in the lobby/dining room and bar was warm and welcoming. Our room was cozy, with a window that opened to let in some fresh air at night. The food was great and the kids ate for free as a bonus.

The cost didn’t match the experience. Staff failed to inform us of parking across the street. Poor customer service. The breakfast was greasy & of poor quality.

Food

Lumpy pillow

Excellent breakfast and central location. Very clean and new facilities.

Really friendly helpful staff, lovely breakfast especially top notch croissant!