Location

Ski lockers, rooms,

Massimo was a nice man at the desk. The cleaners tried hard on the rooms.

Believe the reviews. This is an awful place. First of all, the hotel is run down. Look at the photos. The floor boards are lifting in the rooms, the walls are beaten up, and the beds and furniture are truly 75 years old or more. They are not old enough to be vintage and are just junk. The manager and Veronica at the desk are passive aggressive, dishonest, and uncaring. Breakfast is mediocre but not terrible. The ski rental shop in the hotel has a surly sour faced clerk who cursed at us when we told him the board he gave us had a broken binding. Then he made us to take it to a local repair shop and refused to pay the 15 euro repair bill. Want more? The booking.com site says free parking but they don't honor that and charge 20 euros per day. Wifi? Free everywhere right? Not here. 10 euros per day per person and per device! They have a nice clean pool open 3 hours per day. And the gym? Only open 4 to 7 PM. Who needs it then? The gym is for people who don't ski and needs to be open all day, just like the pool. Here's more. The rooms are insanely hot and you cannot control the heat. We had it off but it didn't matter. There are fire extinguishers all over the floors and used to hold doors open all over. Classy. The location is good but everything else is awful, especially Veronica and the manager. There are nice hotels in the area, and this is Not one. Stay away.

Breakfast was awful

The hotel has not been renovated since the 80’s.

Decent breakfast

Service, rooms were awful. They make you pay 20€/day for the parking and 8€/day for the WIFI.... They should be ashamed

Poor , not even any fresh juice !

No free Wi-Fi , this hotel is very tired and on serious need of an uplift

The service from the south Italy man was perfect. Best personal service in cpiglio.

Extremely old and poorly maintained room. Hotel staff poorly prepared. They tried to enter my room 04 times at 8:30 am, until they managed to knock down my skis, which were leaning against the side door (!! which gives access to the neighboring room !!). Unprepared staff to serve guests in a hotel that urgently needs to be renovated. The price obviously does not justify the poor facilities and the lack of proper cleaning. I believe that this establishment is open only because of its location, the only positive point. Worst hotel I have stayed in years.

Location is really great in terms of position. Can be a valuable option for large groups

Nothing changed since the 60ies, and you can see it: rooms are old, super noisy (large groups of students do the rest). The room temperature was crazy high, we turned it off, but the heat was coming from the rooms below. We had to stay with an open window during the night, and anyway we got sick. Gym and pools were under renovation Check in at 5pm and checkout at 10am for a 250€+ hotel made the rest