The jacuzzi had an onsen-like design- alongside the pool+sauna, they were the best things things the hotel has to offer Everywhere (except the public showers+bathrooms) is so clean and well maintained The super spacious bathroom in my room is luxurious- rare to see the floor for showering being huge Superb location: so close to CBD locations like WangXiang Mall etc. The courteousness & politness of the staff is amazing, considering Shantou isn't a top-tier city known for it's hospitality towards international visitors

WIFI login requires having a local sim/number-not convenient for international visitors no ironing board+iron... had to borrow a generic ones which weren't good quality Communication about smoking-rooms (for non-smokers): make sure you confirm in extra writing/talking that you want a NON-smoking room beforehand! Otherwise you may end up in a "smoking-zone" room...the room may smell!

The room was clean, spacious, quiet. Staff at the reception desk ordered me Starbucks coffee every morning to be delivered by breakfast time.

The breakfast could have more western food. Staff could speak English a bit better.

The staffs, Eddy, Cabin etc were very helpful and informative on the attractions and food places we should visit in Shantou.

Nothing in particular. Didn't have much time to try the hotel facilities. Some of the equipment in the room, i.e hair dryer was quite old model. But, the room is well- maintained.

Spacious, well-lit and clean rooms. Comfortable beds. Friendly staff. Close to streets with lots of food. Walking distance to shopping mall. No issues with noise or smell (we requested non-smoking rooms).

Check in process took quite a while - not a big issue.