Friendly and helpful staff, clean rooms, hot water.

The cleaners don’t undo the ‘Do Not Disturb’ sign and will disturb you. The heat mode on the AC was not effective despite it being super cold at night. Need warm blankets.

The location was good for visiting the Australian embassy and there were some okay restaurants nearby.

Same price as holiday inn but without basic extras like toiletries in the bathroom. Staff couldnt answer simple questions about tourists attractions in English or Chinese and did not attempt to help further. Sink in bathroom leaked and wet the floor.

The entrance, it was very appealing and inviting.

The toilet kept blocking, we has to unblock it everyday.

Great hotel