Friendly reception, great room and good bed.

The excellent location and warm hospitality from the owner Mr. Sayet to the staff Salma and Fatima

It’s a structural issue where the room door was half opened. I spoke to the owner about and advise the solution. hopefully in my best visit the problem will be resolved

excellent service and very friendly staff

service

staff was great very polite helpful clean transportation from airport and around was excellent

centrally located..very close to the airport..Easily accessible to nearby tourist spots..Friendly reception staff..

The choice of breakfast was very basic and disappointing.. very limited options with literally no change across our 3 day stay..

I visited new hotel when I was on my way back from Croatia and had to leave through Sarajevo,, stayed only for one night to recharge before catching my flight back home, The hotel was clean in general, staff were great, the room was as expected and it was a very good deal for the money

Very clean new facility! Stuff is unbelievable friendly and the value for the money is amazing. Breakfast is fresh and very good choice. It's worth to visit.

Nothing not to like :)

very clean property, comfy bed very nice bathroom.

The breakfast could be improved but it was okay. The location was a bit far from the old town but we had a car so it wasn’t too bad. it took us about 15 minutes drive to get to the city centre so if you don’t have a car you need to think again. there’s nothing much happening around the property but there is a petrol station very close by and 15 minutes walk to McDonald’s.

The staff were amazing we only stayed for stop between flights. The hotel collected us from airport and dropped us the next day. We would have missed breakfast due to leaving to early they made up a little lunch box instead, gave us water and free coffee in the morning. Very pleasant, enjoyable experience. hotel was clean with good facilities and very close to the airport. I would most definitely recommend this hotel. Thank you so much for all you did as I was a women alone with a child. They really supported us and made us feel safe and secure during our stay.

everything was great, extremely good value for money and location

First of all, I have been taking care of amazingly well from the moment I arrived since my smooth check out, where I was given proper lunch box for take away, as I couldn’t benefit from the nice breakfast service, as I had to leave quite early. The staff members and receptionists especially, were very kind and supportive during my stay. I didn’t miss out on anything. Furthermore, I am very happy to be able to book a place at this hotel and on this way, I want to thank everyone who is working at this hotel. Much respect and appreciation to the New Hotel. Absolutely easy and confident to recommend.

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The staff was very professional and polite. The breakfast was very good. Transportation to the airport was on time.