Beautifully decorated and clean rooms, great breakfast and amazing staff

Nothing

nice price for the value

It has been recently remodeled, it’s clean and you get treated as a family member.

booking.com

in between mirador and plaza. simple operation and great breakfast.

construction going on all day across the street. was not informed. manager apologized. put a cramp on our balcony room but we got used to it.

modern room, nice service

there are two types of rooms, facing the courtyard with no day light or the ones with balcony. we chose the latter one, but these rooms also did not have a window, just a wood door. it was extremely noisy, there were cars and scooters all day/night long and given there was no glass, it felt like sleeping in the street. there is also a giant construction side across the street, starting work at 6.30am

The staff was very kind to me.

noisy guests

Great location, really clean and looks recently refurbished. Fantastic shower and charming, friendly staff. Good breakfast.

lovely hotel and customer service was excellent, great location as well and very quiet.

located in a good area

the receptionist did not speak English and I was using google translator. He was not welcoming at all There was hot water to take shower ONLY for first day! The next 2 days I didn’t have hot water. I let water running for 15 mins get hot water and it was still super cold!!! that area was cold and there was no air conditioning system in the room, imagine also taking a shower with cold water!!! I told him about water right away and he just came to my room with attitude and let the water running and left, he came back after 15 mins and said yes and didn’t do anything else! I told him again on the last day I was there and the last moment like 30 mins before my departure, he told me that I can use the shower in another room! also he didn’t offer me to have buffet for breakfast on my last day because other travelers left! which doesn’t make sense!

Location. New hotel.

The shower leaked to bathroom. When i informed they said they new ( nothing was done to solve it)

Diego was the nicest host. The location was great with lots of nice restaurants and shops in proximity. Very nice bathrooms with plenty of hangers and storage. Nice showers and toiletry. Snacks on demand. Breakfast was delicious. TV turned on CNN directly

Windows head towards the inner corridor, so you can't get any natural light unless you open them. Room can feel a bit claustrophobic for those who like natural light.

-wonderful location a few steps away from the main square - Diego takes wonderful care of the guests always making sure they are content and their needs met -we got help with arranging the taxi to the hotel and to our next destination -the bed and the pillows were super comfortable - the bathroom was beautiful and the shower great - there is a lovely eating area - there is a breakfast offered that consists of eggs, arepa, a choice of fruit, yogurt with flavor, milk, coffee, a choice of cereal, cheese

Excellent

Everything

style and good status of the entire property

nothing

The Personal in this hotel was awesome. Best on town. Diego is the best.

Good condition and very clean

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