I was not able to check in as there was no check in information sent. I had to find new place on Airbnb

I was not able to check in as nobody was on the property, and I have not received the self check-in information. We arrived late, and the same thing happened with the next place we booked, so we missed meeting our friends for dinner as we spent all evening calling Vacasa (they don't even have a local Belize number; I had to make an international call to the US. The call lasted 40 minutes and the girl did not solve anything) trying to manage the situation. The booking application and email showed the booking as confirmed; however, after 40 minutes on the phone with Vacasa, they stated that the booking was canceled. We ended up booking something on Airbnb however also this property is managed by Vacasa, we did received check in information however there was no key in the locker. We managed to get in only because the lady heard us and woke up and came to let us in . The same thing happened in two other places and in another town! I seriously never want to book anything managed by Vacasa, but the bad thing is you don’t know it is them before you book.

Nice pool, reasonable priced room, walking distance to several stores (Naybayz was open late!) and restaurants (Queen bean, Ella's cool spot, and JJ's were amazing!), private cabana, clean facilities, gated community with parking outside. Small kitchenette with a toaster, fridge, microwave, old school hot plate (with pans available), and dishes. The concierge, Solomon, was super helpful and very responsive for organizing tours. He also helped us get into our room when we got confused as to which cabana we were staying in. We messaged through Whatsapp ahead of time to book scuba and snorkeling excursions. Here's his business Whatsapp! (+501 613-2092).

We got a 5 digit code for our lockbox to get the key for the cabana but the lockbox combination on our room was only 4 digits. We had trouble trying to contact the main vacasa line and they weren't as helpful since they're not part of the local team like Solomon. The room doesn't have A/C but we knew that prior to renting. There were 2 slower ceiling fans and a faster standing fan that helped a lot at night especially once the weather cooled off. The mesh bug screens on the Blue Marlin cabana were all intact. There was only an empty water jug in the room but it did have a reusable filter on top. We couldn't find the bikes for our rental and we did message vacasa to try to get them for our 2 day stay but the pool cleaning lady didn't come until our final day to put out the bikes. Other than that it was a decent place to stay with plenty of fun stuff to do in Hopkins!

nice big and clean

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Spacious and clean cabana on a quiet back street. Only 4 other cabanas in the complex. Hot water in shower, walkable to the main street, beach, and restaurants. Didn’t use the pool so I can’t comment. Photos somewhat accurate.

I was booked for 1 week, but had to leave after 2 days. First off, I didn’t realize there was no A/C. It was warmer inside the room than outside and it felt very uncomfortable. The (2) ceiling fans have only one speed and didn’t seem to help at all. No lights on the street to find the place. No tv in the room as stated in the description (this may be removed by now). WiFi not consistent/no strong connection, squeaky uncomfortable firm bed, not enough sufficient lighting inside the room at night, the couch was filthy, all tires on the bikes were flat. No surge protector/extension cord for electronics by bed (needed to unplug one of the lamps). Was given a 5 digit entry code but it was for 4 numbers. The signs on the cabanas are really small and hard to read, especially at night. The complex is completely gravel so keep that in mind for your luggage. I received so many emails about this property before I arrived so I was hoping for a pleasant stay, but it’s a shame that is not what I got. This place has so much potential, but I spent way more money than anticipated moving to another accommodation. I hope this review is helpful and your experience is better than mine.

No breakfast was included which seems to be the standard in Belize. Coffee was good and it was a quiet, relaxing spot with a pool and bikes to use to get into town.

The host was not on site and a worker was there to help us in but we had to verify through Booking.com and we could not. We were finally able to get the keys through the Vacasa agency that seems to own the place. Very frustrating since it is very difficult to make calls from a US phone. Booking.com really let us down. It took over an hour with requests to use the app and when we downloaded it-Booking.com said too many people were on the account. I am the only person on the account. I had to pay again through Vacasa.

I liked the layout of the place, and how the grounds were for the money. but the heat in the early part of the day turned it into a sweat box; had to keep the fan pointed directly at you or you immediately break into a sweat. Also, the grounds keeper/host or whatever she is WAS NOT FRIENDLY AT ALL, at least in my experience. Had a super difficult time getting the key out of the lockbox at Purple Crown Fairy, and after several calls to Vacasa there was still nobody to fix the problem; me and my cab driver had to wrestle with it or we would not have gotten in the cabana. Workers bringing wood and things to make repairs and parked it right in front of my cabana noisy and all. As I said, the overall set up of the place is good and the rooms were pretty clean except for the bed smelled a bit weird. I slept on the couch the other nights. It was a poor experience for me and almost everyone who booked there had trouble finding their cabana not knowing where exactly to look…the names of the cabana should be in plain site at cabin entrance and not on a small sign nobody knows to look for. 🤷🏾‍♂️ I clarified w/two bookings myself and directed them. You guys can do better.

The heat in the early part of the day turned it into a sweat box; had to keep the fan pointed directly at you or you immediately break into a sweat. If not air, there has to be some other solution to that heat in the early part of the day. Also, the grounds keeper/host or whatever she is WAS NOT FRIENDLY AT ALL, at least in my experience. Had a super difficult time getting the key out of the lockbox at Purple Crown Fairy, and after several calls to Vacasa there was still nobody to fix the problem; me and my cab driver had to wrestle with it or we would not have gotten in the cabana. Workers bringing wood and things to make repairs and parked it right in front of my cabana noisy and all. As I said, the overall set up of the place is good and the rooms were pretty clean except for the bed smelled a bit weird. I slept on the couch the other nights. It was a poor experience for me and almost everyone who booked there had trouble finding their cabana not knowing where exactly to look…the names of the cabana should be in plain site at cabin entrance and not on a small sign nobody knows to look for. 🤷🏾‍♂️ I clarified w/two bookings myself and directed them. You guys can do better.

Quality of the cabana. The pool. The price.

Difficulty in opening some of the window slats. The ceiling fans didn't seem to do much, but the floor fan made up for it. The Internet in the blue marlin cabana.

Het was superschoon en verzorgd met een keukentje en een tafel en fijne veranda met hangmat

Er was geen airco en omdat ik in maart was en het soms goed heet was kon het wel benauwd zijn in de cabin. Maar met drie fans was het redelijk uit te houden 😄