Central location for my work in Surrey. Basic but clean.

Street noise was noticeable and aircraft noise.

Nice and clean friendly staff and a good location

Our room was very small and basic

It was clean and big enough for me

Nothing really

Really great location and spacious clean rooms.

Staff were very friendly and helpful

Ran out of toilet roll

the pub below didn’t have much noise travel up to rooms

it has a £100 parking fine in their car park ( if your not told ) I wasn’t sadly first visit … but called them and they sorted with parking firm

Good location with cafe nearby

Small room but ok for the price

Convenient for a one night stay, room was comfortable enough, although not large, it had everything required for a comfortable night. The bed was comfortable, the room was warm and it was good to be able to keep an eye on my car through the window.

Nothing - for the price paid and my needs for one night this was fine. As a single room, it was not large but perfectly good enough for one night.

polite staff

hygiene beds very uncomfortable just so dirty reminds me of a dirty pub craw

shower was good and warm, Wi-Fi good, staff really nice, food and beer in the bar exceptionally good

room a little small but all the other benefits outweighed the room size

Fabulous accommodation clean .. towels shampoo soap available kettle tea milk biscuits etc free wifi and parking . I asked wifi code at past midnight and staff replied immediately. Wonderful friendly people. Opposite huge Tesco Waitrose on high street very convenient Japanese takeaway 2 min drive away . Safe area . Comfy bed clean room , storage , tv, lovely bathroom hot shower . Overall great value for 58 gbp a night. 3 min from m25 very convenient. No upfront deposit fab !

I think a free small water bottle in the room would enhance customer welcome efforts. Also hair dryer bolted to the wall or availability would add extra value . Otherwise lovely accommodation for reasonable price

Friendliness of staff and customers in the bar

Nothing

Everything

Having to. Leave the bar and go outside to get to my room

Not much, if I'm honest.

Noisy floorboards, a broom cupboard for a bedroom, the light in the hallway stayed on all night, and flooded the room through the gaps round the door. Noisy guests were crashing about at all hours, especially one genius ringing the doorbell at 1:30 in the morning - and another clown sat under my window in his van with the engine running at 2:45. Not the Crouch Oaks fault, I grant you.

Ideal location for Brooklands Motor Museum, very help full staff, on site parking and a bar downstairs.

I asked about breakfast, but not available, but I did find a cafe a 2 minute walk away, but there was a clagging off and on outside, I'm not sure where it was coming from had to stuff paper in my ears to drown it out.

Close to where I needed to work

I had a beautiful blue bathsheet stolen from my room not good!!