Facilities and Staff

None

view from my room

bathroom not very clean, moldy

everything was good

during weekends its too pack. popular hotel among the locals

Staff was accommodating with our request. Room view is excellent. Breakfast offering local and international.

WiFi connection was slow.

good selection of menu and a bit small of outdoor area

1. Emersia need to upgrade communication skill of the staff. 2. During peak season the reception must be full of duty staff, not handling only by one staff as per my check in experience

Strategically located in the city Various Indonesian west sumatra meal for breakfast are good

The greeting doorman need more training how to welcome the guest, how to offer help to the guests ......

Bedroom so comfortable

Breakfast is excellent. Room and bed is comfortable. Strategic location. Fast process when check in and check out. Staffs are friendly. The hotel is quite new and the biggest in Batusangkar.

The only thing: AC in my room was not working really well. Already set the temperature until the lowest but still quite warm (compared to my mom's room next door).